Are you an experienced Operations Manager ready to make an impact in a high-growth, client-focused environment? This is an exciting opportunity to join a premier financial services intermediary, specialising in providing tailored life insurance solutions to high-net-worth clients. Following recent expansion, we are looking for an Operations Manager to play a pivotal role in supporting the Life Insurance Team Director to drive team growth, improve operational efficiency, and achieve ambitious business targets.
The Role
As Operations Manager, you will:
* Collaborate closely with the Team Director to develop and implement strategies to double turnover within the next five years.
* Build and maintain relationships with third-party providers to enhance service delivery.
* Oversee team productivity, ensuring streamlined processes and minimizing bottlenecks.
* Support recruitment and workforce planning, helping to cultivate a high-performance team.
* Manage day-to-day team operations, including training needs, one-on-one meetings, and schedule management.
* Act as a key liaison with internal business units such as compliance, accounting, and marketing.
* Track and report on team performance metrics, contributing insights to leadership.
About You
My client are looking to recruit a proactive, solutions-oriented professional with:
1. Strong experience in tea...