This job holder will be responsible for the administration and other office-based tasks. Including the smooth running of all incoming/outgoing deliveries and providing support to the MD compiling quotes etc. This is an office-based role. On-site training will be provided for the successful candidate. Responsibilities · Ensure all authorised orders are processed on a timely basis, making sure a PO is raised for any items which need ordered. · Liaise with suppliers to agree delivery dates for orders. · Highlight any issues with the supplier and agree solution e.g. damaged goods, non-delivery of ordered items, delays in receiving orders. · Manage all outgoing deliveries to our customers making sure these are completed on a timely basis. · Keep all customers updated on the delivery of their goods. · Effectively address any concerns highlighted by customers. · Ensure all the team have completed all necessary training required to fulfil their job roles. · Liaise with MD as and when required to complete quotes/orders · Ensure all enquiries received in the sales and info. inboxes are allocated to the relevant team member on the date of receipt and follow up within 2 days to ensure a response has been issued. · Answer the phone and ensure calls are transferred to the appropriate person within the sales team. · Conduct outbound calls to offer our services to new customers. · Issue all invoices within 2 working days of customer receipt of goods. · Use software system to record deliveries, including overtime for fitters · Process wages for fitters monthly Duties and responsibilities are not exhaustive. Office administrator will also be expected to carry out reasonable requests. Qualifications · GCSE Maths and English · Competent in Windows Office Suite · Previous admin experience preferred but not essential