Business Development Manager Location: Hamilton International Technology Park, Blantyre. G72 0HT Salary from £50,000 with 15% Annual Bonus and Single Healthcare Permanent Flexible/Hybrid Working Arrangements Closing Date: 3rd December 2024 Purpose En suring Commercial Metering contribute towards the strategic objectives of the Customer Business through effective internal account management, you will maximise growth opportunities for the Commercial Metering business through effective account management. Developing and maintaining a positive Health and Safety culture within the business, you will develop a strong customer/supplier ethos within Commercial Metering, whilst leading and proactively driving the identification of Commercial Metering business improvement opportunities, and where applicable, the wider ScottishPower Group. Contributing towards a lead role in working alongside all external suppliers to establish key process improvements which ensure a positive customer experience, you will lead business change and cultural improvement initiatives across Operations to embrace and support customer growth aspirations in this area. Working alongside the Commercial team to manage operational contact with all internal departments and all external contracted parties in support of the provision of services, including the resolution of operational problems, customer queries and complaints in agreed timescales, you will ensure the delivery of, and maintenance of, Commercial Contracts with customers for the provision of all services. Ensuring effective financial controls are maintained in all aspects of revenue and capital expenditure, you will also be responsible for the direct selling of various services and products to Industrial and Commercial customers and Energy suppliers directly or through relationships established with energy consultants. Providing support to the Commercial Manager and the Commercial team for the sale of Metering & Data management services in relation to metered electricity and associated data services, you will hold responsibility for providing a managed service to all customers with responsibility for operational delivery within contractual obligations / timescales. Responsibilities Providing support to the business Commercial team in maximising opportunities to reduce the overall cost to serve through the introduction of more defined processes through customer journeys, you will contribute to (and lead where appropriate) cross-functional projects and initiatives which support the strategic objectives of the ScottishPower Group. Ensuring that all new process enhancements to support Commercial Metering growth are delivered in the most efficient and effective manner, in line with ScottishPower's strategic objectives and on a profitable basis, you will confrim that all budgetary and performance targets in relation to the role, as agreed with the Commercial Metering Manager, are met on an ongoing basis. Complying with all Supply Contracts in the delivery of new and amended processes and products, you will also develop and lead the plan to grow the Commercial Metering customer portfolio in line with the company Business Plan, whilst establishing and maintaining relationships with potential and established customers. Being able to identify and initiate relationships with potential customers in the Industrial and Commercial sector, you will assess customer ‘needs’ and identify potential business development opportunities, recommending suitable products and services which highlight features and benefits. Developing and delivering a high-profile account management/sales service to secure loyalty and commitment from Commercial Metering customers, such that Commercial Metering maintains a position as the preferred Meter Operator/Data Processor/Data Retriever/Data Aggregator, you will be required to travel UK wide to meet and present to potential customers on the services supplied. What you’ll bring Ideally educated to degree level or equivalent, you will possess the ability to understand complexity quickly and make decisions with confidence and clarity. Displaying your proven track record in leading and delivering significant change projects and managing at a senior level, you will understand the strategic direction and formulation of business priorities. With well-developed project management skills, you will be comfortable influencing at all levels of the organisation up to Director level. As a self-starter and being self-motivated with ability to work on own initiative, you will hold strong supply chain management skills and a proven ability to manage internal suppliers, external service providers and customers to deliver business improvement plans. Highly motivated and proactive with well-developed business process improvement leadership skills and the ability to motivate, inspire and lead people to deliver stretching business goals in a demanding, fast-moving and changing business environment, you will also have excellent commercial skills and an ability to demonstrate strong analytical and problem-solving skills with good understanding of value based decision-making and modelling skills. Whats in it for you As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%. At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include: 36 days annual leave Holiday purchase – perfect your work/life balance with extra annual leave Share Incentive Plan and Sharesave Scheme Payroll giving and charity matched funding Technology Vouchers – save more and spread the cost of your technology purchases Count us in – pledge to reduce carbon emissions and help fight climate change Electric Vehicle Schemes – to help you transition to green/clean driving Cycle to Work scheme and public transport season ticket loans Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments Life Assurance (4x salary) Access to ‘nudge’ financial wellbeing support Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more Why ScottishPower ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation. Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in. ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careersscottishpower.com. Mobility Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements. I MPORTANT Advert will close at 23:59 GMT the day before Job Posting End Date below December-4-2024