We are looking for a friendly and approachable candidates who would relish the challenge of working within the busy Medical Workforce function and has a passion to deliver an exceptional service across the Trust. We are looking for candidate’s who have excellent attention to detail, keen to work in a very busy environment and coordinate and deliver daily operational tasks to trainee doctors, consultants and all other medical grades. This is a full-time position. Working pattern is Monday – Friday 37.5 hours per week. The role is hybrid and there will be a requirement to be in the office at least once – two times per week which will be in Warrington Hollins Park and Knowsley V7. It is important that the post holder applying can get to these locations
The Medical Workforce Coordinator (Rota & Support) will thrive best in a busy environment to provide a robust, exceptional service to doctors in training and Consultants/other medical grade positions. The post holder will act as first point of contact and support across the Medical Workforce and Trust and will provide a collaborative approach, keeping in close contact with other medical workforce colleagues to bring cohesion and excellent communicative skills. The post holder will manage and distribute rotas, make any changes and support for all grades of medical staff within the various groups to comply with agreed rota patterns and set protocols. The post holder will be a quick learner and be speedy to search for locums to fill gaps to ensure the rotas are covered for the on-call rotas within Mersey Care. The post holder will take pride in their work, be tech savvy to create new efficient ways of working. It is imperative the post holder has a calm approach and natural teaching ability to demonstrate to the medical staff how to perform tasks and build their knowledge and confidence across the workforce. The post holder will monitor, maintain and ensure correct authorisation of annual, study and sick leave, swaps etc. and any records require updating in relation to Consultants, Non-Consultant career grades and trainee doctors. This role is key to act as a support function for the overall Medical Workforce team.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
· To ensure the smooth coordination of the medical on call rotas for medical colleagues, across all medical grades (trainees / consultants etc.)
· Complete work schedules for all resident doctors and ensure that distribution is compliant with the resident doctors’ contract. To work with other Medical Workforce Colleagues to cross check and integrate data together.
· To review and coordinate the medical workforce inbox – to action and organise the inbox and respond to medics and any other function queries in a timely manner on a daily basis.
· Operate day-to-day management activities of rotas to ensure appropriate levels of medical staff and clinical safety is maintained with the Divisions.
· Ensure that any prospective cover built into the establishment is fully utilised. Work proactively with the trusts supplier of agency locums to fill rata gaps when required.
· Assist and negotiate essential cover with Consultants, SpRs, Specialty Doctors and Junior Medical Staff, to maintain the Rotas and On-call Rota.
· Build close relationship with Roster team / payroll team to ensure the medical staff are complying to rota deadlines and highlight key changes and support with process
· Ensure that annual, study and special leave requests are approved and adhered to in line with Trust policies. Ensure smooth and thorough communication from start to finish.
· To review and support / assist in responses to queries such as any doctors’ terms and conditions such as contracts, policies, study leave, calculation of leave across any grade doctor. This will include coordinating with medical recruitment and review medics contracts.
· Provide first level advice to doctors on rota issues, including advice on working time directive and rest periods. Provide advice on annual leave calculations for all medical colleagues.
· Be responsible for receiving and recording all absences e.g. sickness, carers leave for resident doctors only, on the Lead Employer ESR system.
· To post vacancies on the patchwork system and ensure the utilisation of the system is adhered to.
· Monitor and take responsibility for actioning emails coming into the overall medical workforce in-box and respond to queries or forward on as required.
· To be efficient and review urgent emails and ensure responses are accurate and consistent, including dealing with any complex queries to be appropriately escalated or sign posted whether this to the relevant medical workforce colleague or to payroll / ESR / Allocate.
· Provide management information daily for the Division via creating, formatting and maintaining databases and spreadsheets for the monitoring variety of tasks
· To support the Medical Workforce Lead in collating and typing of complex and confidential correspondence and assisting with any duties required.
· Support with MPIT queries and for any new Consultant / Doctor, to ensurethis information is collated and published.
This advert closes on Thursday 6 Mar 2025