The Opportunity
We are looking for a dedicated individual to manage the daily operations of all activities and resources at the Sports Facilities. You will ensure the well-being and safety of both staff and customers while upholding the highest standards of service. The role of Casual Duty Officer involves overseeing the operations across three locations:
* Clacton Leisure Centre
* Dovercourt Bay Lifestyles
* Walton on the Naze Lifestyle
Key Responsibilities:
* Address customer enquiries with a positive and professional approach, fostering excellent customer service.
* Ensure appropriate staffing levels are maintained to facilitate the smooth running of all scheduled activities and services in a safe and efficient manner.
* Supervise and manage staff during daily operations to ensure the highest level of performance and service.
* Act as a key holder, assuming responsibility for the security of all physical resources, including buildings, plant, and equipment.
* Provide visible leadership to staff, motivating them to deliver high-quality performance and efficiency.
* Maintain and manage the stock and cleanliness of vending machines, where applicable.
* Oversee the daily operation of the Pool Plant, ensuring compliance with relevant guidelines and up-to-date record-keeping. Carry out routine and emergency maintenance of plant and facilities as required.
* Undertake other specific non-operational duties as directed by...