Job Description
Excellent Opportunity for a Real Estate Account Handler to join a Global Claims Management company.
Location: Chelmsford OR Glasgow
Type: Full time, Permanent
Set up: Hybrid (3 days in the office, 2 days from home) - 4 days in during probation
You will be Reporting to the Account Manager for Real Estate, handling a portfolio of property & liability claims for both the UK and Europe, from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.
Duties:
* Investigating, negotiating and agreeing settlement of claims in a professional manner
* Liaising with insured, insurers/brokers to achieve professional and timely conclusion of claims
* Liaising with stakeholders overseas
* Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales
* Ensuring time reporting and billing is compliant with internal standards, processing and systems
* Ensuring invoices raised are accurate and timely
* Liaising closely with the adjusters where appropriate
* Attend client review meetings
Knowledge and Experience:
Ideally, successful candidates will have gained experience in the real estate/commercial property loss adjusting sectors, demonstrating a focus on quality, communication and organisational skills.
They will have proven capability in negotiation, decision making, and problem-solving skills, coupled with strong stakeholder management. An ability to develop strong relationships both internally and externally is imperative
Benefits:
* Life Assurance (Death in Service) Scheme
* Company Private Healthcare Scheme
* Pension Scheme
* 25 days holiday
* Employee Assistance Programme
* Financial support with relevant qualifications after probation period complete.
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