An excellent opportunity has arisen to join Kingdom Cleaning as a Full Time Night Cleaning Supervisor, working at a site in the City of London, EC4A area.
Hours: On average 42.5 hours per week. Monday to Sunday 22:00pm - 06:00am.
Pay rate: £31,749.96 per annum.
The Cleaning Supervisor will be responsible for supervising a team of cleaners in the cleaning of all areas within the site.
Achieving high standards, you will ensure the service is operated safely and hygienically.
To Lead a team who actively participate in delivering a first-class service. Be professional, pleasant, friendly, courteous and helpful at all times whilst carrying out your duties.
Job Summary:
* Reporting directly to the Night Assistant Operation Managers. The purpose of this role is to provide and deliver best value, quality cleaning.
* Through completing duties to the site specifications as required in the cleaning schedules.
* This position has responsibilities for coordinating activities within the assigned program. This includes the company employees and other temporary employees engaged in the program and is responsible for a significant portion of the daily activities.
* Inspects areas, equipment, and working conditions to ensure compliance with agreed standards and all regulations.
* This position is responsible for the coordination of multiple teams, to ensure areas of responsibility are cleaned in line with site specifications and work order SLAs.
Key Accountabilities:
* Ensure all staff maintains safe working practices through implementation of Company and Client Health & Safety Standards.
* Ensure the delivery of cleaning meets agreed standards & site specifications through the completion of cleaning schedules.
* To show self-motivation and a proactive approach towards problem solving and improvements need to keep standards in line with the SLAs.
* Responsibilities for the cleaning operatives to include: planning, assigning, and directing tasks; performance evaluations; reward schemes; disciplinary issues.
* Assist the Asst. Cleaning Managers with developing and training new starters & operatives on cleaning methods to achieve required standards of performance.
* To ensure all areas are kept clean and presentable through Operatives.
* Develop and facilitate working relationships with CBRE/ GS personnel.
* Understand cleaning SLAs and ensure all requests are responded to quickly and efficiently within SLA, and escalate any situation where this is not possible.
* Report any problems with staff training and performance to line manager.
* Train and instruct employees in tasks, safety, policies, and procedures.
* Monitor employees for proper use of personal protective equipment.
* Monitor work activities.
* Perform quality, service, and safety inspections, Including toolbox talks.
* Track equipment inventory, maintenance and repair.
* Ensure consumables are sufficiently stocked at all times and order stock weekly.
* Maintain records, i.e. training, inspections.
* Carry out any cleaning and associated tasks as per your allocated schedules, assisting all members of the cleaning team during absences.
* Liaise with colleagues to identify opportunities for improvement.
* Provide written reports to line management as required.
* Report any building defects and hazards to the Helpdesk for a ticket to be raised.
* Demonstrate a high standard of personal hygiene and personal appearance.
* Ensure regular attendance and punctuality, following company procedures for holidays and sickness.
* Maintain a pleasant courteous and friendly attitude to clients and customers.
* Meet company expectations in relation to conduct and performance.
* Ensure that the operatives keep equipment clean, stored correctly and in working order.
* Follow all company procedures, policies, and rules.
* Reports accidents and incidents to the Management immediately.
* Complete monthly audits in line with the client requests.
Requirements
* Previous cleaning supervisory experience essential.
* Professional, friendly and polite.
* Attention to detail.
* Valid First Aid at Work qualification (not compulsory - training will be provided).
* Prior customer service experience.
* Adaptable to change and flexible to working hours.
* Exceptional communication skills.
* Proactive with a can-do attitude, has initiative and can work within given timeframes.
If this sounds like you and you’d like to begin your journey on a career in cleaning with Kingdom Cleaning, we would love to talk to you!
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