Technology Product Owner - Supply Chain
Cardfactory is excited to announce a new opportunity for a Technology Product Owner to join our growing IT team with a focus on Supply Chain and Business Development. As a Technology Product Owner - Supply Chain, your role will be responsible for the digital transformation and maintenance of Cardfactory’s Supply Chain Technology, ensuring it aligns with the business strategy.
You will:
1. Identify, size, and prioritize supply chain technology demands by collaborating closely with supply chain stakeholders and technology teams.
2. Recommend, manage projects, deploy, and continually improve Cardfactory’s Supply Chain Technology.
3. Ensure appropriate technology support is in place, track performance against SLAs, and provide ongoing feedback to support teams on ticket resolution.
4. Be based at Junction 41 in Wakefield, with free parking and a flexible, hybrid way of working, making this a fantastic opportunity to impact our team.
5. Work in the office for a minimum of 1-2 days per week, with the expectation of additional attendance when needed.
6. Select and manage technology partners for Cardfactory’s Supply Chain function.
7. Oversee the annual budget for Supply Chain Technology, including licensing, maintenance, and hosting costs.
8. Manage projects and sprints for continuous improvement of Supply Chain systems, balancing benefits with technical debt and foundational needs.
9. Collaborate with the Operations Director for end-to-end Supply Chain Technology service, the Leader of Infrastructure & Middleware for environment management, performance, and availability, the Core Business Systems squad, and the Leader of Security & Compliance to minimize vulnerabilities.
10. Support broader Supply Chain IT projects and tech products as needed.
11. Apply established project management standards for transparency, visibility, traceability of activities, decisions, resource utilization, and costs.
Experience in supply chain platforms and delivering technology to support people management is essential. You should have:
1. The ability to make strategic, change, and operational decisions based on strategic insight, financial acumen, sound logic, and rationale.
2. A passion for delivering outstanding and sustainable results as a convincing and highly engaging technology and change professional.
3. Strong leadership and people skills as a strategic and creative thinker.
4. Excellent communication skills to challenge, build credibility with diverse audiences, and work with integrity.
5. The capability to work with ambiguity and source innovative and creative solutions with limited resources and budget.
6. A tenacious, analytical, and resilient mindset with a track record of adapting to changing priorities in a fast-moving environment.
7. Being an agent of change.
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