We have an exciting new vacancy for a Reception Manager to join our team at The Leeds Bradford, the perfect destination for guests who are about to embark on their holidays from the local Airport. We boast 137 modern bedrooms and provide a 24-hour Reception service for those late-night arrivals.
Benefits include:
* Career development opportunities throughout the UK
* Significant staff discount rates when staying at one of our 60 hotels in the UK.
* 50% discount off food and drink if staying at one of our hotels.
* Friends and family hotel stay discounts.
* Reduced membership at our Leisure clubs
* Free meals on duty (when applicable)
* Free Uniform (if applicable to your role)
* Up to 28 days holiday including bank holidays per annum.
* Auto enrolment pension scheme
As our Reception Manager, your duties will include:
* Running our busy reception desk in a professional manner with customer service at the forefront
* Managing and training the front office team
* Maximising revenue and minimising loss within the Department
* Ensuring all monies, floats and accounts are managed effectively.
* Supporting other departments and being part of the Duty Manager Rota
* Operationally being involved with checking guests in and out.
The successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills. Knowledge of Opera would be advantageous.
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