Claims Operations Manager
A Market Leading specialist Claims business, part of an International Group, is growing significantly and has a new opportunity for a Claims Manager to lead their Claims Operation.
Our client provides market leading and innovative Claims services to the UK Motor market and their customers.
As Claims Operations Manager, you will be responsible for the day-to-day running of the Head Office Claims function.
This is your chance to make an impact by helping to continuously improve and shape the client's customer experience, where your contributions will be valued and recognised.
This role can be operated on a hybrid basis, split between the office and working from home.
Key responsibilities of the Claims Operations Manager role include:
1. Work closely with the Senior Management Team to support the strategy and improvement of the claims processes.
2. Provide professional and effective operational support to the Claims teams, ensuring that core operational tasks are completed within given SLA's.
3. Overall responsibility for people management related activities, financial performance, quality outputs, service standards, and processes.
4. Design and implement training programs to improve the overall effectiveness of the Claims function and embed change initiatives.
5. Clearly communicate with a wide range of stakeholders at all levels and from various parts of the business to engage, influence and drive results.
6. Drive and support process improvement and business change by being a source of expertise to help drive the adoption of new initiatives for claims.
7. Communicate with Clients, third parties, and colleagues in the business to maximise opportunities while ensuring client relationships are maintained.
To be a successful Claims Operations Manager, you will demonstrate:
1. Claims Management experience with demonstrable evidence of people management and staff development.
2. Strong analytical skills.
3. Excellent communication, interpersonal, and leadership skills.
4. Proven ability to work under pressure and manage multiple priorities in a fast-paced environment.
5. Highly motivated and positive individual with a passion for developing people and achieving results.
Also, you will benefit from:
1. Appraisal programmes that aid your progression including salary.
2. Free parking.
3. Pension contribution.
4. Holidays that rise with length of service.
5. Employee Assistance programme - legal advice, counselling, and much more.
6. Wellbeing activities covering mental, financial & physical health.
Apply Now
Fill in the form and attach your CV below:
* Name *
* Email *
* Telephone Number
* Attach your CV * Accepted file types: pdf, doc, docx, rtf, txt, zip, Max. file size: 5 MB.
In order for us to help you find that perfect job, please send us your CV.
#J-18808-Ljbffr