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Housekeeping Assistant - Vita Student, Cardiff
Client: Vita Group
Location: Cardiff, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: f04d1017b95e
Job Views: 3
Posted: 20.03.2025
Expiry Date: 04.05.2025
Job Description:
Vita Student offers a next-level apartment design that provides a variety of studios to suit our residents' lives with the privacy of living alone or the laughter of living together. We offer style, luxury, and comfort to our residents, surrounded by premium amenities and a vibrant city life. We’re expanding our housekeeping team with the appointment of an experienced Housekeeper to deliver a luxury, home-from-home cleaning service for our residents’ studio apartments while ensuring our premium site and facilities are maintained to the highest standards.
Provide an exceptional, personalised room cleaning service to residents by ensuring their studios are maintained to a clean, healthy, and presentable standard. Working towards designated schedules, cleaning duties include but are not exclusive to dusting, sweeping, vacuuming, anti-bacterial cleaning of surfaces, and making beds.
* Ensure our facilities are being looked after respectfully by residents and guests.
* Maintain the upkeep of our premium site and facilities.
* Be on hand, delivering solutions to issues or challenges that may arise.
* Be a point of contact for any potential incident or emergency that may occur onsite.
* Maintain waste management areas adhering to health and safety regulations, ensuring potential hazards are addressed, cleaned, tidied, or reorganised as required.
* Using a smartphone or tablet, record and manage each studio clean: each studio clean is to be photographed prior to and at the end of each clean.
* Report any concerning behaviour of students that could indicate a welfare concern.
* Monitor cleaning stock levels and communicate needs to the Assistant Residence Manager or Residence Manager. Assist in ordering stock to maintain appropriate inventory.
* Housekeepers must understand and follow 'Control of Substances Hazardous to Health' (COSHH) regulations to protect their health and safety when using cleaning chemicals.
Who we want to join our team...
Professional Experience
* A well-versed housekeeping professional with experience in large, multi-room residence facilities such as accommodation buildings, hotels, or hospitals.
* Our operations run seamlessly with the support of a variety of technology systems and software; our Housekeepers must be technologically astute.
* Good understanding of COSHH regulations and practices.
Personal Characteristics
* Vita Group operates a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.
* Excellent communication skills. English will be the primary spoken language; however, multi-lingual skills would be warmly welcomed.
* Adaptability, creativity, and positivity.
* Resilience, with an ability to effectively navigate unexpected situations.
* Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
* Flexibility: Our facilities are open to residents 24 hours a day, 365 days a year including all bank holidays, festive and religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate; however, flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents.
Why work for us...
Our employees take pride in working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:
* Holidays: Holidays are paid on a pro-rata basis reflective of hours worked. Customer Service Assistants will receive 28 days paid holiday including England and Wales Bank Holidays, pro-rata.
* Your Birthday: We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them.
* Perkbox: All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services, and experiences.
* Royal London Pension: We care about our people and their future. Vita Group contributes a financial value of 3% of salary to your pension pot in addition to 5% employee contribution.
* Parties & Events: We expect high standards from our people and like to reward demanding work by hosting parties and events each year.
* Recognition Programmes: We recognise and celebrate our people via numerous recognition schemes.
* Career Development: We onboard all employees by means of a thorough induction and learning & development programme.
* 24/7 Employee Assistance: All employees have access to a confidential service offering support and guidance for personal or work-related issues.
Right to Work & DBS
All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.
Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.
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