The Pre-Litigation File Handler will be responsible for managing a caseload of Road Traffic Accident (RTA) personal injury claims at the pre-litigation stage. You will handle claims from initial instruction through to settlement, ensuring timely progression and delivering high-quality legal advice and support to clients.
Key Responsibilities:
Case Management:
* Handle a caseload of pre-litigated RTA personal injury claims, ensuring efficient file management and timely resolution.
* Assess the merits of claims, gathering and reviewing relevant evidence including accident reports, medical records, and witness statements.
* Draft correspondence to clients, third parties, insurers, and medical professionals to progress claims.
Client Communication:
* Maintain regular communication with clients to provide updates, offer advice, and manage expectations throughout the claims process.
* Handle client queries professionally and empathetically, ensuring they feel supported during their case.
Pre-Litigation Process:
* Follow the RTA Claims Pre-Action Protocol, including drafting and issuing claims to insurers and third parties.
* Negotiate with insurers and third parties to reach a settlement before the need for litigation.
* Prepare cases for litigation if necessary, liaising with the litigation team when required.
Compliance and Documentation:
* Ensure all work complies with relevant legal standards, internal procedures, and regulatory requirements, including those set by the Solicitors Regulation Authority (SRA).
* Keep accurate and detailed records of case progression, client interactions, and key documents on the case management system.
* Work closely with medical experts, engineers, and other legal professionals to build strong cases.
* Support and liaise with other team members to ensure smooth case progression and knowledge sharing.
Skills and Experience Required:
Legal Experience:
* Proven experience handling personal injury claims, particularly RTA claims, in a pre-litigation context.
* Familiarity with the MOJ Portal process and RTA Pre-Action Protocol.
Client-Focused:
* Excellent communication and interpersonal skills, with the ability to provide clear advice and support to clients.
* Demonstrated ability to manage client expectations and handle sensitive situations with professionalism.
Case Management Skills:
* Strong organizational skills with the ability to manage multiple cases simultaneously.
* Attention to detail, ensuring accuracy in all aspects of case handling.
* Familiarity with case management systems and legal software for handling personal injury claims.
Qualifications:
* A legal qualification (LLB, CILEx, or equivalent) is desirable but not essential, provided the candidate has experience in pre-litigated personal injury claims.
* Prior experience handling Road Traffic Accident claims is highly preferred.
#J-18808-Ljbffr