An opportunity has arisen for an experienced Administrative Assistant to join our small but fast-paced team whilst our current assistant is on maternity leave. Venues In Salford, based at Buile Hill Park Hall, is the City Council's commercial catering team. We look after Salford resident's weddings/parties and corporate dinners. We also deliver catering and refreshments across the entire city. We are looking for someone to assist our Administrative Officer in their daily tasks and responsibilities, ensuring they reply to all enquiries and correspondence in a timely, professional manner so that we exceed our customers' expectations.
The role is a part-time position of 16 hours a week. Currently, the hours worked are Tuesday to Friday, 10 am to 2 pm; however, we will offer you the flexibility in what hours or days work best for you. We are looking for someone who can answer yes to the following:
1. Be responsible for the organisation and all administration matters to ensure we are running an efficient and effective service.
2. Maintain an up-to-date filing and booking system.
3. Provide administrative support to the managers of Venues In Salford.
4. Deal with daily telephone/email enquiries for Buile Hill Park Hall and The Court House, Worsley.
5. Be fully trained and confident in all administrative software programs including MS Office/Excel/Word and Teams.
We are looking for a polite and professional individual who can work well as part of a team. We need you to be organised, reliable, and capable of dealing with all manner of enquiries calmly yet confidently. You will help the team to convert initial enquiries into confirmed bookings. You will be required to take cash and card payments for customer deposits. You will also have the ability to deal with any complaints orally or in writing with compassion and the dedication they deserve.
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