Opportunity to work with a leading business on an 18-month maternity cover contract.
Why Apply
Enjoy Outstanding Benefits: After probation, take advantage of a generous flexi-time scheme, allowing you to earn an extra monthly holiday.
Make a Real Impact: As the central hub of the service team, you'll play a vital role in ensuring customers receive the highest level of care. Your work directly contributes to customer satisfaction and the smooth running of a global organisation.
Be Part of a Friendly Team: Work within a company renowned for its positive culture, collaboration, and strong team spirit.
What you'll be doing as the service administrator
As a Service Administrator, you'll be the glue that holds the service team together, ensuring every post-sales interaction runs seamlessly. You'll:
Collaborate with customers, engineers, and internal teams to schedule and oversee service visits and maintenance.
Handle service-related queries and ensure customers feel valued with quick and professional communication.
Use CRM software tools to manage service contracts, assets, and customer warranties, contributing to efficient workflows.
Proactively pursue service opportunities such as contract renewals and product upgrades.
Maintain stock levels, ensuring engineers always have what they need to deliver top-tier service.What you'll need to apply for the service administrator
Strong organisational and administration skills.
Good genera...