Liverpool City Council
To provide a document management service in relation to the handling, sorting and physical / electronic distribution of incoming mail; receipt and dispatch of outgoing mail and the processing of applications, emails, and data imports, as per customer requests, adhering to Key Performance Indicators, Service Level Agreements, and quality standards.
The role comes with a responsibility to provide a high-quality customer led service to all areas of the Council, its partners and external businesses while adhering to timescales, SLAs and performance indicators.
1. Opening and recording all incoming mail, sorting into relevant categories / batches for processing / delivery.
2. Scanning and storing incoming mail / documents and assigning to appropriate recipients, queues or folders utilising various document management systems and software (indexing) ensuring all processes and procedures are adhered to.
Umbrella rate: £16.99
#J-18808-Ljbffr