Associate Director of B2B Partnerships & Commercial Operations
Associate Director of B2B Partnerships & Commercial Operations Salary c£60,000 (DOE) plus benefits and hybrid working options. Permanent opportunity in Colchester, Essex.
Hays are proud to be working in partnership with St Helena Cleaning Services, who are looking to recruit an Associate Director, a key appointment in driving their commercial strategy forward. St Helena Cleaning Services is a subsidiary of St Helena Hospice, a dedicated charity committed to providing exceptional care and support to those in need across North East Essex.
St Helena has partnered with commercial cleaning company Total Clean to provide a high-quality cleaning service to commercial businesses in Colchester, Chelmsford and Ipswich at cost-effective prices. Total Clean has a service model that delivers on quality, service, and corporate social responsibility, aligning perfectly with the values of St Helena: being bold, passionate, and caring.
Key Responsibilities:
1. Oversee daily operations, manage client relationships and partnerships, and supervise the Area and Sales Managers.
2. Support the development and delivery of commercial strategies to ensure sustainable income growth and brand awareness.
3. Assist the Chief Commercial Officer in identifying and developing new commercial business opportunities.
4. Lead the development of budgets, business and marketing plans, providing market trends and commercial analysis for new growth initiatives.
5. Tender for new contracts and manage ongoing contracts to ensure high-quality services are provided.
Key Working Relationships:
1. Chief Executive
2. Senior Leadership Team
3. Board of Trustees
4. Marketing and Communications Team
5. Finance Team
6. Commercial and Charity Partners
7. Funders and Investors
8. B2B and B2C Customers
9. Counterparts in other hospices and local health systems
The Ideal Candidate:
You will be an experienced B2B and B2C sales and marketing professional with a proven track record in leadership, income growth, planning, managing, and delivering business plans and budgets while achieving KPIs. A business qualification or relevant experience, along with strong commercial awareness and acumen, is preferred. Excellent organisational and time management skills with a commitment to achieving high quality and best practices are essential.
Why Join St Helena Cleaning Services?
1. Impact: Be part of a supportive team making a real difference.
2. Growth: Enjoy professional development and growth opportunities.
3. Community: Join a vibrant community committed to their mission and values.
The Benefits: In return, they offer a competitive salary, hybrid working options, up to 7% employer contribution pension, 36 days holiday including bank holidays, wellbeing day and weekly wellbeing hour, salary sacrifice car scheme, plus many more benefits.
Are you ready to make a real difference? This is a unique opportunity where you can contribute significantly. If you have the drive and passion required to join them on this exciting journey and help St Helena Cleaning Services achieve their vision and mission, we would love to hear from you!
How to Apply: All applicants must submit their CV with a covering letter outlining their suitability for the role and interest in working for St Helena Cleaning Services.
Closing Date: Sunday 29th September. First stage interviews will be via video call on the 2nd, 3rd, and 4th of October. Second stage interviews will be face-to-face panel interviews during the week of 15th October, including a presentation and competency-based interview.
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