Harrogate and District NHS Foundation Trust
Senior Care Support Worker (Band 2, opportunity to progress to band 3)
An exciting opportunity has arisen for a Senior Care Support Worker to join our Paediatric Outpatient Team. The post holder will work as part of the Paediatric Services team delivering a high standard of direct patient care within the Paediatric Outpatients Department both on and off site.
You will work under the direction of the Paediatric Nurse Specialists and Paediatric Service Manager, utilising your own skills and knowledge.
Initial post will start at a Band 2 depending on your experience and skill. Following successful completion of training and competences, there will be the opportunity to progress to a Band 3. You will be expected to work within a team carrying out interchangeable and varied duties dependent on the service needs that day. You may be required to work a flexible shift pattern.
Main duties of the job
* Meet and greet children, young people and their parents / carers arriving for clinic and perform diagnostic tests as required such as urine testing, BP, height and weight measurement.
* Ensure that patient's notes are checked prior to clinic and that pre-clinic tests are requested and the appropriate results are available in the patient's notes (or on the ICE system). Ensure that equipment is clean, in working order and patient safety is maintained at all times. Maintain a working knowledge of incident reporting and emergency procedures.
* Chaperone patients undergoing examinations and provide assistance to the medical team and nursing team as required.
* Maintain consulting rooms by stocking up equipment and documentation as required. Ensure that all patient information is kept up to date reporting any queries to senior staff.
* Work under the instruction of a Registered Nurse or clinician and when assessed competent perform area specific duties following local and national guidelines.
About us
Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.
At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!
We offer colleagues:
* A supportive culture so colleagues can bring their whole selves to work.
* Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
* Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.
Job responsibilities
Please see the attached job description or contact Alison France for further info - alisonfrance@nhs.net
Person Specification
Qualifications/Skills/Knowledge
* 5 GCSE's Grade C or above, including Math's and English.
* NVQ Level 3 or relevant experience.
* Calm and confident under pressure, able to communicate sensitively and tactfully with patients, carers and staff.
* Excellent verbal and written communication skills. Evidence of paediatric knowledge.
* Experience of working in the Paediatric setting.
* Awareness of current NHS issues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salary: £23,615 to £25,674 a year pro rata.
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