The post-holder will lead the development and operational management of the Data and Voice
Network Team. This will involve overseeing and developing the Network’s performance
management framework for capacity planning, security and maintaining all aspects of the networks
and related systems. The post holder will take overall ownership of the Trust's complex network
infrastructure to ensure prompt resolution by the Network Team and third-party suppliers.
The post-holder will be the leader of the Data and Voice Network Team with expert understanding of
Digital data infrastructure and will undertake the technical tasks required to provide
comprehensive systems and services to the Trust.
1. Accountable for the efficient day-to-day operations of the Trust-wide data and voice networks, including internal, local, and external links.
2. Engage with clinical and managerial stakeholders to develop, agree, maintain, and implement rollout plans.
3. Develop excellent relationships with clinicians and other healthcare professionals to influence the management and planning of complex technical services.
4. Support the Head of Digital Networks - Data and Voice in establishing long-term strategies for service improvement.
5. Manage the escalation and monitoring of incidents and requests reported to external agencies, suppliers, and contractors.
6. Accountable for the installation and commissioning of data communication network equipment.
7. Manage and support the Data and Voice Network Team using network support tools in line with departmental policies.
8. Ensure the stability, availability, capacity, integrity, resilience, and security of the Trust data and voice network.
9. Provide specialist technical support and diagnosis/troubleshooting for complex software, hardware, and data communication problems.
10. Ensure up-to-date and comprehensive documentation is maintained.
11. Responsible for service continuity and disaster recovery for the Trust-wide data and voice communications network.
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
For further details / informal visits contact: Name: Scott Willis Job title: Head of Support and Technology Email address: scott.willis@mft.nhs.uk Telephone number: 01617012020
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