We’re recruiting for Store Assistants to earn up to £12.75 per hour.
Store Assistant benefits:
Training is included to prepare you for this role.
Store Assistant role:
* Connects with customers at every opportunity by saying hello, making eye contact and smiling.
* Ensures the highest standard of customer service by adapting to each customers’ needs.
* Has detailed knowledge of the product range and store layout, taking every opportunity to make product recommendations.
* Deals with customer complaints by listening and empathising before providing a suitable response, referring any unresolved issues to their leader.
* Enables customers to shop with ease by never leaving unattended obstructions in the aisles.
* Undertakes cleaning duties as required in all areas of the store.
* Maximises product availability for customers by taking immediate action to address off sales; when replenishing stock, off sales must be worked first.
* Merchandises stock efficiently in all areas of the store ensuring the highest standard of care in the handling, storage and presentation of products.
* Checks product quality at every point of handling, removing any products that are not suitable for sale.
* Rotates stock in accordance with Company guidelines.
* Manages till queues to ensure that every customer can immediately load at least one item onto the till belt.
* Operates the tills efficiently and with 100% accuracy taking care to adjust scanning speed depending on the needs of the customer.
* Memorises all relevant PLUs achieving 100% accuracy at all times
* Ensures knowledge of all store key performance indicators such as sales, productivity, price change, inventory, availability and customer service.
* Understands the importance of inventory control and strives to minimise all areas of stock loss.
* Accurately checks off deliveries where appropriate.
* Records all wastage accurately.
* Must be available to work as required for inventory counting.
* Ensures that they accurately record their hours using the clocking system and inform the Store Manager in the event of any errors or omissions.
* Works in accordance with the company’s Code of Conduct.
* The Store Assistant works according to the principles of our Corporate Responsibility policy.
Store Assistant pay:
£12.75 per hour