Inbound Call Centre Advisor Apply today, I will be in contact this week to progress your applicationFull TimeLocation: Wythenshawe £18,000 Monthly Bonus, £24,000 OTE Red Dot Recruitment are currently working in partnership with one of the UK’s largest broadband providers, and we are looking for Inbound Call Centre Advisors to join our Inbound Customer Service team. Apply today, I will be in touch this week to discuss your application - we have immediate starts availableThe role of the Inbound Call Centre Advisor:The Inbound Call Centre Advisor will be working on behalf a leading broadband provider. The Inbound Call Centre Advisor will be taking inbound calls from existing customers regarding their account or servicesAnswering all questions and queries from the customer including billing and account issues and customer support.Giving every customer the best possible experience when they call inDealing with vulnerable customers and answering all enquiries with care Handling a large volume of inbound calls.Providing an excellent customer service journey to all customers you speak to. Benefits of the Inbound Call Centre Advisor:Bonus opportunity - £24K OTEA professional & fun working environmentCity Centre locationDevelopment and progression opportunitiesRecommend a Friend opportunitiesOvertime incentivesFull training givenSkills you will need as am Inbound Call Centre Advisor:6 months inbound customer serviceAbility to work under pressure and demonstrate resilienceExcellent listening skills, showing empathy and patienceIdentifying customer needs by actively listeningExcellent communication skillsAttention to detailEnhance customer experience through excellent quality & complianceDemonstrate positive and professional attitudeCOVID-19 Precaution(s):Remote interview processPersonal protective equipment provided or requiredPlastic shield at work stationsSocial distancing guidelines in placeVirtual meetingsSanitisation, disinfection or cleaning procedures in placeTo Apply for the Inbound Call Centre Advisor role please click APPLY belowRed Dot specialise in Sales Advisor and Inbound Call Centre Advisor rolesKey Words: Call Centre Advisor, Customer Service Advisor, Sales Advisor, Outbound Advisor, Retail, Hospitality, Retail Sales Assistant, Call Centre Agent