Legal Counsel - Customer Team, Vice President
Are you ready to take on a role that places due diligence and compliance at the forefront of consumer banking? We are seeking a skilled Legal Counsel to join our customer-focused team. This is more than just a job; it’s an opportunity to contribute to a mission of delivering exceptional service while navigating a dynamic legal landscape.
As Legal Counsel, your primary focus will be on:
- Leading strategic support to enhance our customers' experiences
- Advising on servicing intricate client needs and applying Consumer Duty principles effectively.
- Handling contentious complaints by setting decisive strategies toward resolution.
- Identifying emerging risks proactively and ensuring DISP compliance alongside remediation activities.
The ideal candidate should possess:
* A qualification as solicitor, barrister or legal executive
* Independence in working across various products/services
* Proficiency in risk identification/management
Critical skills expected include but are not limited to:
• Risk control awareness
• Adaptability during change/transformation processes
• Strong business acumen coupled with strategic thinking abilities
• Digital technology insights
Join us if making authoritative calls rooted deeply within ethical frameworks aligns with your professional aspirations!