Customer Relationship Manager – Aylesbury
Job Description
Our client, a prestigious and rapidly growing care provider, is seeking a Customer Relationship Manager to support a luxury nursing home in Aylesbury.
What we are looking for…
…a proactive, dynamic, and compassionate Customer Relationship Manager to lead resident engagement, community outreach, and business development for this prestigious home. The successful candidate will build strong relationships with prospective residents, their families, and local community stakeholders, ensuring our client’s brand is recognised as the provider of choice in Aylesbury and beyond.
This role is pivotal in driving occupancy, building a thriving community, and establishing the nursing home as the leading choice for luxury care in the area.
Benefits & Salary:
• Salary: Up to £50,000 per annum, DOE.
• Hours: 40 hours per week, 5 days out of 7 (flexibility required).
• Location: Aylesbury.
• Career Growth: Join a forward-thinking organisation with ambitious expansion plans, offering genuine opportunities for career progression.
Key Responsibilities:
• Managing Enquiries & Resident Onboarding: Work alongside the Home Manager to develop a pipeline of potential residents, ensuring smooth enquiry management from initial contact to contract completion. Oversee the onboarding process, ensuring a warm and seamless transition for new residents.
• Achieving Occu...