Location: Teith House Kerse Road Stirling, FK7 7QA
Salary: £27,276 - £28,719 per year
Contract Type: Permanent
Position Type: Full Time
Hours: 35 hours per week
Job Description
An exciting opportunity has arisen for a full time Customer Service Adviser working in our contact centre. This is a small team who handle calls for all council services. The successful candidate will have a caring, can do approach to customer service and will be required to provide support to a wide variety of citizens, businesses and visitors to Stirling. This is an excellent opportunity for someone who has a caring nature who can show empathy to their customer whilst following set processes and procedures.
This is a highly pressured role where excellent teamwork is required to ensure the best service is delivered to our customers. The successful candidate will need to have a can do approach to problem solving, have excellent verbal and written communication skills and be able to adapt to continual change.
The working hours are 9am - 5pm Monday to Friday; due to the nature of the role, there is no flexibility in these working times.
Interviews will be held on 13th December 2024
If you’ve got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race.
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