Job Description Would you like to be part of a friendly and supportive team who maintain professional standards within our organisation and influence organisational learning? We have an opportunity for you to join our organisation as a Professional Standards Researcher. Our Professional Standards Department (PSD) investigate a wide range of public complaints and internal conduct matters, working in line with Independent Office for Police Conduct (IOPC) statutory guidance in respect of investigating death or serious injury cases following police contact. In any case the emphasis is on improvement and preventing any identified reoccurrence of poor performance and thus contributing to continuing improvement. Our Professional Standards Researcher provides high quality research and effectively manage data in areas such as complaints and conduct matters and identify trends. This work is critical to providing information about issues of policing legitimacy. To enable access to data that Professional standards holds in terms of the Centurion system. Excellent communication skills are key as you will provide advice and guidance to internal and external parties whilst managing expectations. In This Role, Your Main Responsibilities Will Be Complete and validate statutory and non-statutory data requirements from internal and external sources. To undertake specific research, drawing on open and closed information, in order to obtain the latest research and data available utilising quantitative and qualitative data. To evaluate complaints and misconduct data paying close attention to accuracy and scrutinising the integrity of data set ensure data quality. To produce reports and publish research on complaint and misconduct allegations both internally and externally, looking at local and national trends in respect of standards and conduct. To proactively identify and disseminate information to internal governance groups and stakeholders using a range of formats. Preparing reports by collating relevant information, attending meetings and briefings as required. Support the maintenance and improvement of Centurion as part of a broader user testing process led by Force Information Systems to ensure the system is fit for purpose. To develop an understanding of current best practice in relation to research techniques and share learning with the wider organisation. To be responsible for the gathering and retrieval of data to respond to Freedom of Information requests within set timescales. To be responsible for the research and collation of complaints and misconduct history and prepare submissions in accordance with force procedures. Skills, Experience And Qualifications Required Experience of working to guidelines, regulations and in accordance with legislation. Experience of managing and prioritising demanding workload. Experience of report writing. Experience using advanced features of Microsoft Excel. Computer literate including experience of Microsoft packages Word, PowerPoint and Outlook. Shortlisting date to be confirmed Interviews are currently to be confirmed. If would like more information about this role please contact Owain.Tayloravonandsomerset.police.uk. Additional Information To be eligible to apply for this role you must have a 5 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 5 years. Every individual that works for us, is in some way supporting and serving the community we represent, we simply could not do the jobs we do without them.