The Retail Marketing team is a well-established, diverse group, passionate about all things Sports and Vegas, always striving to win together. We work in a fast-paced environment, so adaptability and excellence in all areas of our remit are at the core of what we do. We collaborate closely with a wide range of departments and teams including UK Marketing, Retail Support Centre, Retail Operations, Brand & Creative, and Product & Technology. Our core purpose is to deliver the best customer experience on the High St while contributing to the commercial performance of the Retail business.
This role requires weekend working - you'll need to commute to Leeds at least twice a week.
This role is crucial for the day-to-day tactical delivery of the commercial proposition for our Sports and Vegas products across all Retail touchpoints. You will become an expert on the Bonus tools and Content Management Systems used. The role ensures that we deliver on our campaign, colleague, and product promises, ensuring a smooth, seamless customer experience.
If you enjoy making a difference and contributing to a good customer experience, this role will allow you to do just that.
What you will be doing:
* Delivering round-the-clock content and betting journey on our terminals, aiming to maximise revenue and support the commercial strategy.
* Building a content plan for notices, top screen, and other access points with a clear view on the Sporting calendar.
* Creating Sports offers and promotional pages for our betting shop and racecourse customers.
* Providing support and creating key relationships with multiple stakeholders across Trading, Marketing, CRM, Commercial, and Product & Technology teams.
* Understanding Online activities for when commercial activity can be aligned - Continuous improvement is vital as we grow our business.
* Working 50% weekends each month, covering 9-5pm.
Who we are looking for:
We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply for this post, you will have:
* Adaptability to learning tools and systems and be based in Leeds.
* Flexibility to work weekends with excellent attention to detail.
* Good planning skills, excellent communication, and interpersonal skills.
* A passion for sports with an interest in analytics and tools.
What we offer:
Our roles offer more than just a job; you’ll become part of the William Hill family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer:
* Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities.
* Perks and discounts: Discounts at a range of high-street retailers.
* Financial compensation, pension, and bonus schemes.
* Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme.
* Hybrid working: Our employees can work from home up to 20% of the time with 80% of office time built in to ensure we get some face-to-face collaborative team time.
More about evoke:
We’re a business that embraces change and progress. The power behind big name brands William Hill, 888, and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction, and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences.
At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.
Apply:
At evoke, we prioritise diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.
Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.
Apply today to kickstart your application with the evoke Family!
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