Housing Management Worker Cumbria - Stafford Court, Cleator Moor Temporary (fixed term to end of January 2026), full time (37.5 hpw) Pay £12.00 per hour (£23,464 per annum) and great benefits including Health Cash Plan Home, a place where you belong This is a great opportunity for a Housing Management worker to join our team here in Cumbria. As our Housing and Property expert, you will support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you will support them to manage and maintain their tenancy and rent accounts. Additionally, you will continue the high standard of customer engagement that is already in place by facilitating different activities such as coffee mornings, craft days, & chair-based exercises. Stafford Court is a very popular scheme, customers love to meet regularly in their Communal Lounge for activities, share food, or just chat. Typical day as a Housing Management Worker Older people 55 years and over. Making sure that our customers properties are homes they can be proud of, youll support your customers by engaging and involving them in their tenancies. Help our customers with housing benefit claims, making sure that these are received on their rent account. support the next customers who needs our help and for maximum occupancy, youll turn around vacant or void properties within set timescales. Youll carry out and record the routine safety and compliance checks in our buildings and communities making sure were compliant. Youll also manage the admin updating records, ordering, and arranging payment for works to be done. Fancy going home each day knowing that you have helped change our customers lives for the better. Youll do that here, working for one of the top ten Great Place to Work in the UK You bring A background in property management, but thats not a deal breaker Perhaps youve worked in an environment with compliance and health and safety checks? A can do positive attitude, youre proactive and well organised, and able to work on your initiative. A passion for delivering excellent customer service and a genuine desire to help your customers. The ability to work on your own initiative, positively influencing people from all different backgrounds. Confidence working collaboratively with colleagues in other parts of the business as well as with external partners Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role. This remains under regular review Our team Youll join Tina Knight, Heather, Jill, Vicky, Sharon, Annette, Maureen, Hayley and Andrea. Were super passionate about what we do Were a supportive bunch and like to meet monthly for a face-to-face team meeting and often a spot of lunch afterwards. Job details Work pattern Monday to Friday 8:30 - 4:30 but we can be flexible Based at our service in Cleator Moor youll spend your time working at Stafford Court. Occasionally you will need to cover other schemes across the county or attend meetings once a month at set locations from Silloth to Millom. or any of our 9 schemes Able to use technology for creating and updating spreadsheets, making benefit claims and doing tenancy signs ups To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage Youll need an Enhanced DBS check done and we pay for that. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work Whats in it for you? 34 days leave (including bank holidays and a me day to use for whatever you fancy) increasing to 39, and time off for volunteering too Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course), when youre ready for the next step in your career, you can grow with us Colleagues really matter to us, thats why were the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them. Learn more about our benefits on our website. Find out more Click APPLY NOW to see our Housing Management Worker Job Description, find out about us and for help to apply. Sometimes we close a job early, so dont delay or you might miss out. Finally, do let us know if theres anything we can do, to help you shine in our process by making reasonable adjustments at