We’re looking for a Service Manager – Policy, Performance & Programme Delivery. Interested?
Do you want a role where you’re recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Are you looking for a new challenge? If so, please keep reading as you’re just what we’re looking for!
The team…
This role will enable you to work across all council services supporting strategic and service directors with effective policy, programme and project management advice, whilst also driving a performance culture to ensure that the Council meets its objectives. You will work within a core team alongside colleagues across the Council, to develop a strategic approach to responding to council priorities. You will monitor the strategic and operational performance against their identified measures to meet the Council’s Thrive agenda and our Corporate Plan. You will be responsible for the ongoing implementation of our corporate performance and improvement framework and its continuous development, whilst also taking the lead on programme management for a range of projects.
About the role….
You will undertake corporate analysis, including qualitative and quantitative analysis to enable effective decision making. You will hold a key role in advising and shaping policy and key decisions providing advice and support to the Leader, Cabinet Members, Overview and Scrutiny Committees and Councillors. This position is essential to providing strategic advice and support within a challenging and fast-paced environment. You will be required to be flexible to effectively manage multiple projects and provide support across all services and directorates.
You will require knowledge of managing change projects in a complex environment, current legislation and policy affecting local government, and how to interpret information and trends to develop and inform strategy. You will hold a relevant degree/professional qualification or equivalent experience. You will have experience of working in the public sector or equivalent and implementing and reviewing policy and strategy. You will have experience of programme and project management tools and techniques, analytical skills with an ability to target information to different audiences and an ability to work with competing demands. You will have experience of managing people and forming constructive working relationships at a senior level. People really are our greatest asset at Gateshead Council, and we value every employee. We encourage our people to think differently, do the right thing and be innovative.
A bit about Gateshead Council…
Gateshead is a constantly changing borough combining modern facilities with a fascinating heritage and the demand for our services continues to grow. We engage with many partners and contract a high number of services to deliver the best outcomes for our community. We’re truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector-leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.
What’s in it for you? Well, there’s so much on offer and here’s just a few of the highlights!
* You’ll be paid a competitive salary £48,474 - £51,515pa
* We’ll help you save for your future with an outstanding employer contribution to your pension.
* You will receive an annual leave entitlement starting at 28 days per year (pro-rata for part-time employees) rising to 32, 2 of which may be fixed by the council at any time. You also have the chance to buy up to 10 additional holidays per year.
* You’ll have the opportunity to participate in the Council’s Flexi time scheme, subject to management approval and business needs, which could be up to 26 flexi days per year.
* We offer hybrid working arrangements to ensure a positive work-life balance.
* A robust Workforce Development offer with opportunities for learning to progress your career and to enhance your knowledge in specific areas.
* You’ll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme.
* You’ll have access to our new benefits platform VIVUP where you can get discounts and offers on online and high street shopping
It’s time to apply!
We’re delighted that you want to come and work with us. Please take a look at the full job profile via this link. It’s important that you read it in full and check that you meet the essential criteria, because when we start choosing people to come and meet us we’ll be checking to ensure that they meet the essential criteria as set out in the job profile.
All we need from you is a covering letter stating how you meet the requirements of the role and a copy of your up-to-date CV. Please send us your CV to: [email protected]
For an informal discussion about the post, please contact Iain Burns, Service Director – Office of the Chief Executive by email at [email protected]
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