Summary
You will join a large and growing company, working in a friendly, supportive environment where you will quickly become an integral and valuable part of our HR team; a team that really value the quality of work done for the business. We invest in our people to ensure that you have the time and systems to do a professional and fulfilling job.
Wage
£20,000 a year
Competitive salary
Training course
HR support (level 3)
Hours
37 hours per week, 9.15am to 5.30pm, Monday to Friday
37 hours a week
Possible start date
Monday 31 March
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
• Work with the HR team to understand all key administration processes across Broadstone.
• Provide accurate monthly payroll changes information to the outsourced payroll bureau and undertake the first payroll check.
• Understand the full payroll cycle and provide cover for colleagues as appropriate.
• Ensure the auto-enrolment process is compliant with current legislation.
• Produce transactional HR activities e.g. contracts and offer letters for new hires, new starter administration, probation, absence and exit administration.
• Continuously review and update working practices and look for ways of improvement.
Where you’ll work
6 Europa View
Sheffield
S9 1XH
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SHEFFIELD COLLEGE, THE
Your training course
HR support (level 3)
Equal to A level
Course contents
* Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
* Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
* Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
* Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
* Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
* Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
* Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Your training plan
Training to take place in the work place with one day per month required to attend college at Sheffield College, City Campus.
Requirements
Essential qualifications
GCSE in:
* English (grade A*-C or 9-4)
* Maths (grade A*-C or 9-4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Number skills
* Team working
* Initiative
Other requirements
•Organise the induction program •Assist with the bi-annual performance review process •Assist with the annual salary review process •Support the HR team with all ER matters including redundancy, grievance disciplinary and capability investigations and hearings (in a support capacity only) •Support the delivery of the recruitment and selection process •Become an expert user of any HR system/s in use, keep it up to date with starters, leavers, salary changes, job title changes, benefits and all other relevant data •Be the administrator for Skillcast in order to administer relevant testing across the business, including TCF, Anti Money Laundering and Financial Crime for all new joiners and annually for all staff •Administration of the study and examination processes, which will include liaising with the Pension Management Institute and administration of examination entries •Administration of the Company’s flexible benefit scheme (Flexcel), including updating the benefits platform, answering queries including those from employees, the Broadstone Risk & Health team and providers, as appropriate •Be responsible for ensuring that employees fully understand the Maternity Policy, arrange the risk assessment and produce all relevant documentation •Be the first point of contact for queries from employees on all HR policies and procedures •Monitoring of the HR inbox •Complete all new joiner administration relating to the pension plan •Provide any other ad hoc support as requested, which may include the administration of season ticket loans, wedding vouchers, baby gifts etc. •Updating the Company Intranet ‘Connect’ as and when required •Ad hoc projects supporting the HR team •Ability to work under pressure and to strict deadlines •Attention to detail •Ability to prioritise own workload •Excellent communication skills •Good numeracy skills •Understanding of confidentiality •Good knowledge of MS Office (especially Word and Excel)