We have an amazing opportunity for an experienced Service Advisor to join our flagship dealership in Stockport.
This is a full-time role.
Salary: £27,261 Plus OTE bonus
Benefits:
* A range of Mercedes Benz training and leadership programmes
* Eye care vouchers
* Life assurance (4 x annual salary)
* 31 days holiday (including bank holidays), rising to 38 days with length of service
* Company pension
You will be:
* Taking receipt of vehicles and advising customers of the diagnostic of their vehicle.
* Actively selling after-sales services to our customers.
* Scheduling customer orders.
* Mediating between departments such as Parts, Workshops, Sales, and Accounts.
* Giving comprehensive commercial advice on the extent of work to be done and, if necessary, providing a cost estimate for repair work.
You will have:
* Experience of delivering outstanding customer service for premium and luxury brands.
* A natural affinity for building rapport with customers and visitors with the ability to upsell where and if possible.
* Expert knowledge in designing the customer journey and pride yourself on your ability to understand and fulfil our customers’ needs and expectations.
* An appetite for improvement; constantly seeking out new ways to make our customer experience the best that it can possibly be.
* At least a minimum of 2 years experience working within a sales industry.
* A full UK driving licence.
Please note this position is based full-time in the dealership and is not a hybrid role.
Are you interested in joining a fun-loving, passionate, spirited team and feel up to the challenge? We are looking for you! APPLY TODAY!
About Us
Here at LSH Auto, we firmly believe that for us to be the very best we can be, it is vital that we have the best people in our team. It is our desire to reward our colleagues well and provide them with the development opportunities to progress in their career with us.
WHAT DO WE ASK FOR IN RETURN?
It's quite simply that we want self-motivation, passion, energy, and a desire to develop from you. If you have all of these qualities and attributes, you will succeed with us.
Our colleagues can look forward to ongoing training opportunities and long-term career progression. As you would expect from a major global automotive retailer, we also offer a range of benefits, including an industry competitive salary with performance-related bonuses, contributory pension scheme, life assurance cover, and much more.
WE INVITE YOU TO BE A PART OF A GREAT TEAM.
Quality Mercedes-Benz products coupled with first-class customer service have always been a hallmark of LSH Auto.
As part of a large international company, we are acutely aware that the world of automotive retail is an intensely competitive business. LSH Auto is constantly striving to be a forward-thinking and future-focused business which will make us more relevant and responsive to our customers.
At LSH Auto, we set bold goals and provide our colleagues with the responsibility and resources to achieve them. Our business looks for ways to move to a more digital marketplace and to become leaner, smarter, more responsive, and efficient.
This is a great time to come on board. Joining us on our journey today means shaping the future of our company. If you are ready to play your part, please send your details to us.
Our Mission and Values
LSH Auto’s values are the cornerstones of our organisation.
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