Employer: King's College Hospital NHS Foundation Trust
Employer type: NHS
Site: Princess Royal University Hospital
Town: Orpington
Salary: £28,622 - £30,225 per annum, including high cost allowance
Salary period: Yearly
Closing: 30/11/2024 23:59
King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1.7 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King’s College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.
Job overview
This post is based within the mortuary department at Princess Royal University Hospital Orpington. The Mortuary is part of the Kings College Hospital NHS Foundation Trust Family. The Department provides Mortuary services to the local borough councils (Bromley & Bexley) as well as the Trust. The Mortuary provides a body storage facility, a full post mortem service for HM Coroners and the Trust, a facility for relatives to visit, police identification facility and a 24 hour on call service.
Main duties of the job
1. Responsible for the day to day smooth running of the office
2. Clerical and administrative tasks
3. Admission and releasing deceased patients
4. Prepare deceased and conduct viewings whilst dealing with bereaved relatives
5. Accurately maintain mortuary databases and registers
6. Post-Mortem Scheduling
7. General disinfection and cleaning of non-clinical mortuary areas
8. Liaise with various grades of staff including pathologists, clinicians, funeral directors and other healthcare professionals both internal and external to the Trust
9. Understand and work to the guidelines of Human Tissue Authority, Association of Anatomical Pathology Technology, Royal College of Pathologist, Trust Standard Procedures and Local Procedures.
Detailed job description and main responsibilities
1. To participate in the daily workload of the mortuary, including office duties, body management and viewing areas, whilst adhering to departmental protocols.
2. To ensure all patient demographic details are quality checked and any amendments/ corrections are carried out in an accurate and timely fashion, whilst adhering to departmental protocols.
3. To ensure the smooth running of the mortuary office on a daily basis.
4. To organise daily office routines, such as keeping databases and relevant paperwork up to date.
5. To support the Mortuary Manager (ASM) and Anatomical Pathology Technicians (APT’s) with administrative needs including managing the mortuary diary.
6. To ensure that all records are maintained accurately and securely within the CPA (UK) Ltd standards.
7. To engage and participate as required in the departmental Quality Management System, including document control, audits and continuous improvement of the Mortuary department.
8. To liaise with the Bereavement Team, APTs and relatives to arrange body viewings as required.
9. Manage and resolve potentially stressful, upsetting or emotional situations in an empathetic manner.
10. Assist senior staff with teaching sessions; support with induction of new staff.
11. Assist senior staff in the production of operational policies, guidance booklets, and other written material for the department. To assist with writing and reviewing of SOPs to ensure that all procedures undertaken, within the department, are covered and updated.
12. Participate in the utilisation of appropriate document management system.
13. Participate in required audits for the department.
14. To assist senior staff regarding health and safety to ensure safe, and appropriate, working practices within the department.
15. Attend appropriate training courses as agreed with senior staff. Compile a personal portfolio.
16. To present the department in a positive light, by maintaining a courteous, friendly and helpful manner at all times.
17. Participate in regular departmental meetings and assist in the production of documented minutes.
18. Together with the senior staff regularly review the service provided and promote initiatives designed to improve the service. Participate in the future development of mortuary services.
19. Assist with investigations and responding to complaints in line with Trust Policy.
20. To ensure that relatives are supported, offered advice if requested, and treated with courtesy and consideration at all times.
21. To deal with stock take and linen.
22. To ensure that any relatives complaints and concerns are dealt with or passed on to the appropriate person in a timely manner.
23. To maintain mortuary equipment on a day to day basis in accordance with policies/procedures and in accordance with manufacturer’s guidelines.
Person specification
Educated to GCSE level A-C grade or equivalent including English and Maths.
* Achieved grades
* Good working knowledge of Microsoft Office software
IMPORTANT
* Check your email account regularly as this is how we will communicate with you.
* If you delete the job from any of your accounts, you may be prevented from accessing further communications.
* To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert.
* Please provide email addresses for referees where possible.
* Please review the documentation on our recruitment microsite, particularly the Trust’s criminal records checking policy.
* All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
* Due to a high volume of applications, this advert might close before the displayed closing date. It is therefore recommended that you apply promptly.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name: Frazer Rowlings-ward
Job title: Mortuary and Bereavement Assistant Service Manager
Email address: Frazer.rowlings-ward@nhs.net
Telephone number: 01689 863344
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