CRM Coordinator | High Ercall Salary: £25,282.40 per annum Hours: Monday to Friday, 8:00 AM 5:00 PM (42.5 hours per week, 30-minute unpaid lunch break) A well-established organisation is seeking a CRM Coordinator to join its Logistics Team at the High Ercall site. This role plays a crucial part in ensuring the smooth operation of logistics and customer relationship management processes. About the Company: This organisation is one of the UK's leading dealer groups, with over 100 years of experience in the industry. Operating across Shropshire, Staffordshire, and the West Midlands, they provide high-quality services within the automotive and logistics sectors. Key Responsibilities: Uploading POC/POD documents for customers and the sales team. Managing updates and data within the CRM system. Regularly monitoring logistics and POD inboxes throughout the day. Preparing and generating Trainline reports. Performing general office duties to support the logistics team. Handling Motor Insurance Database (MID) tasks. Carrying out additional duties as required to support business operations. Candidate Requirements: Previous experience in customer service, administration, or a similar role is desirable but not essential. Strong organisational skills with a keen eye for detail. Excellent written and verbal communication skills. A proactive problem-solving mindset and ability to adapt to challenges. Ability to work independently and take ownership of tasks. Proficiency in Microsoft Office (Excel, Word, Outlook) and other relevant software. Must be able to commute to High Ercall five days a week. Benefits: 30 days annual leave, including 8 bank holidays. Company sick pay (increasing with length of service). Employer-contributed pension scheme. Career development opportunities and progression pathways. Employee discounts on a wide range of products and services, including holidays, shopping, and leisure activities. Access to qualified Mental Health First Aiders. Free will-writing and mortgage advice services. On-site parking (location-specific). To apply or find out more, please contact us today. ADZN1_UKTJ