Job Description
Are you an experienced and motivated retail leader looking for your next challenge? TheHeart of England Co-operative Societyis seeking aStore Managerand have roles available in our stores inLong Itchington and Crick. This is an exciting opportunity to lead a team, drive store performance, and make a real impact in a community-focused retail environment.
About Us
The Heart of England Co-operative Society is a well-established, independent co-operative business with a strong reputation for customer service, product quality, and community engagement. As aStore Manager, you will play a key role in ensuring our stores operate efficiently while maintaining high standards.
Role ResponsibilitiesLeadership & Team Management
* Lead, motivate, and develop the store team to deliver excellent service
* Foster a positive and engaging workplace culture
* Recruit, train, and develop colleagues to support career progression
* Conduct performance reviews and provide coaching to improve team engagement
* Manage absence levels and assist the HR team with recruitment
Customer Service & Community Engagement
1. Ensure excellent customer service is delivered at all times
2. Promote customer loyalty and make the store a central part of the local community
3. Encourage the team to actively promote Society membership and its benefits
4. Participate in and support ...