NHS Business Services Authority
About
The NHSBSA values and respects the diversity of its employees, and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability.
The NHSBSA will not normally re-engage a former employee in any capacity including in a self-employed/consultancy capacity; through an agency; in a temporary or permanent post or to a supply list, for a period of 12 months after the redundancy date.
Key details
Location
Stella House, Goldcrest Way, Newburn Riverside, Newcastle Upon Tyne, NE15 8NY
Contract type & working pattern
Contract: Permanent
Hours: Full time - 37.5 hours per week
Salary
Salary: £53,755 - £60,504 per annum
Salary period: Yearly
Grade: NHS AfC: Band 8a
Specialty
Main area: Digital, Data & Technology Strategy Partner
Job overview
Are you a Digital, Data and Technology (DDaT) professional with experience in strategy development and business planning? Do you have a passion for data and keeping an eye on the horizon for new opportunities and challenges? If so, the DDaT Strategy Partner role could be just the opportunity you’re looking for! You’ll work as part of a small team to drive the development and implementation of our DDaT and Data Strategies, collaborating with senior stakeholders across the organisation to help shape the strategic direction of the NHS Business Services Authority’s largest directorate and support our organisation wide ambition to become a data driven organisation.
What do we offer?
* 27 days leave (increasing with length of service) plus 8 bank holidays
* Flexible working (we are happy to discuss options such as compressed hours)
* Hybrid working model (we are currently working largely remotely)
* Career development
* Active wellbeing and inclusion networks
* Excellent pension (20.6% employer contribution)
* NHS Car lease scheme
* Access to a wide range of benefits and high street discounts!
Advert
Reporting to the Digital, Data and Technology Strategy Lead, you’ll be an active member of a high performing team of Digital, Data & Technology Strategy Partners. You’ll collaborate with the team to drive forward the development and implementation of our directorate strategy and the organisation’s data strategy. You will help facilitate the directorate’s business planning activities, working to ensure strategic alignment; and develop and refresh our annual DDaT Business Plan. You will also lead on and contribute to strategic data enablement activities to support the organisation to be data driven. You’ll stay up to date on strategic developments and trends and use this knowledge to shape our strategies and plans. You’ll also have great communication and engagement skills, developing key relationships and networks both internal and external to the NHSBSA.
Working for our organisation
Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives. Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow. As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.
We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.
Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.
Detailed job description and main responsibilities
Job Purpose
As Digital, Data & Technology (DDaT) Strategy Partner you will work as a member of a high-performing team utilising your expertise and experience to develop and implement a comprehensive DDaT Strategy, being guided by DDaT, health and organisation policies and ensuring the strategy supports the organisation’s business objectives; developing and implementing our NHSBSA Data Strategy you will work with a wide range of internal & external stakeholders to enable the organisation to become data driven.
Key Responsibilities
1. The planning, development, and monitoring of Digital, Data & Technology strategies, that includes championing ways of working required to drive adoption of these across the NHSBSA, shaping and designing policies, processes and governance where needed, to ensure strategic objectives are achieved across a large, highly complex organisation.
2. Working collectively as part of the DDaT Strategy team and with relevant stakeholders to develop and maintain a fit for purpose DDaT Strategy and NHSBSA Data Strategy.
3. Being future focused, remaining abreast of strategic developments and best practices within the area of DDaT, providing senior leadership colleagues with advice regarding any opportunities for and/or impacts to our business strategy including on highly complex technical subjects.
4. Researching current and future DDaT trends, identifying opportunities and risks and developing and shaping plans to ensure the DDaT directorate and the wider organisation are prepared for the future.
5. Supporting and facilitating enterprise-wide business planning activities for the DDaT directorate including developing and refreshing our annual DDaT Business Plan covering the full Directorate budget (£millions).
6. Supporting and facilitating medium and long-term financial planning. Working with the DDaT Strategy Lead and other DDaT Strategy Partners to contribute to Business Planning for the DDaT Strategy team including agreeing objectives and contributing to budget planning on an annual basis.
7. Guided by organisation policies and frameworks, develop appropriate strategic measures, including financial measures, to monitor progress against our strategic goals and objectives.
8. Collaborating with colleagues to implement strategic measures, ensuring that they are visible to relevant stakeholders.
9. Contributing to and preparing proposals for change including producing necessary estimates and budgets, mandates, and business cases within the relevant departments. Producing cost benefit analysis to understand key cost drivers and benefits for these proposals.
10. Collaborate with senior leaders to identify opportunities for leveraging technology and data to enhance business performance.
11. Devising and delivering specialist training, awareness and engagement events related to understanding, designing, implementing and monitoring of strategies.
Strategic Data Enablement
1. Drives and encourages a data driven culture, collaboration, and partnership across the NHSBSA. Leads and influences colleagues across the business by embedding data and evidence in decision making.
2. Champion the use of data to drive strategic initiatives and operational improvements.
3. Developing & maintaining an inventory of strategic data artefacts, including highly complex data flows, data use cases and data products.
4. Analysing a range of highly complex options to identify opportunities and initiatives to drive the organisation towards being data driven.
5. Defining, leading and/or contributing to strategic data activities to deliver our NHSBSA Data Strategy.
6. Devising and delivering a comprehensive data literacy training programme for the organisation.
7. Working with data leaders across DHSC and other Arm’s Length Bodies to progress opportunities and/or remove blockers.
8. Working with Policy Leads, DHSC and other Arm’s Length Bodies to ensure appropriate regulatory and governance documents are in place for data initiatives.
9. Develop directorate strategic data plans to support being a data driven organisation.
10. Working closely with the Data Governance Lead and team, to embed the NHSBSA Data Governance Framework to ensure data assets are managed by business areas and quality improvements are driven forward.
11. Delivering training and awareness events relating to data.
Stakeholder Engagement & Relationships
1. Develops key relationships with Directors, Heads of Service, Senior Managers, and DDaT Leaders as well as developing relationships with key stakeholders external to the NHSBSA.
2. Collaborating with Senior Managers, communities of practice, and the wider NHS, influencing where necessary, to gain access to resources and co-ordinate work to deliver best practice and projects.
3. Building active internal and external networks with the NHS, other Arm’s Length Bodies and wider organisations, to share working practices and build innovative ideas, with potential for future partnership working.
4. Present and/or communicate highly complex and potentially emotive topics, including to large groups of stakeholders from varying backgrounds both internally and externally.
5. Working closely with Strategy, Performance, Business Development & Growth colleagues to ensure DDaT strategies align to and support current business strategy and informs future strategic thinking at organisation level.
6. Analysing highly complex processes and through an approach of continual improvement, identify, evaluate, and implement new and innovative ways of working to achieve the right outcomes for the organisation.
7. Working closely with Data Architecture and wider Enterprise Architecture colleagues to develop highly complex “As-Is”, “To-Be” blueprints and artefacts aligned to our DDaT and business strategies.
8. Communicate digital, data and technology strategies to stakeholders, including presenting to large groups and groups of senior leaders, ensuring alignment and buy-in.
The NHSBSA is passionate about creating a diverse and inclusive organisation, which is a great place to work and truly reflects the diversity of our customers. We welcome applications from talented people of diverse characteristics including age, disability, gender identity and expression, race or ethnicity, religion or belief, sexual orientation, or any marginalised group. We also welcome applications from all those in the Armed Forces Community.
At the NHSBSA we pride ourselves on being a Disability Confident Leader, Stonewall Top 100 employer and we’ve recently been awarded the Employers Network for Equality and Inclusion Gold Standard benchmark.
We offer an invitation to the first stage of the selection process for people with disabilities that wish to be considered under the Disability Confident scheme, and for members of the Armed Forces Community, where all of the essential criteria in the person specification are met.
A copy of our Privacy Notice is available to view at the link below:
NHSBSA Privacy Notice
Person specification
Personal Qualities, Knowledge and Skills
Essential criteria
* Ability to lead and build effective and trusting business partnering relationships maintaining the highest standard of integrity
* Ability to work as a strategic partner with both internal and external stakeholders, including Senior Leaders
* Ability to lead and influence at all levels in the organisation and able to develop and build strong relationships with people of different business and technical backgrounds
* Able to use initiative, multitask and prioritise diverse workload and work to deadlines.
* Ability to lead and be accountable for decision making.
* Produces and develops relevant reports from which Senior Management can make confident decisions, influencing where appropriate
* Proven track record of being able to coach, lead and mentor colleagues
* Ability to analyse highly complex problems and develop solutions
* Analytical thinker with an eye for detail.
* Ability to break down highly complex problems and projects into manageable goals
* Ability to get to the heart of a problem and make sound and timely decisions to resolve and influence where appropriate
* Ability to analyse a range of highly complex options and make decisions based on the analysis
* Excellent written and verbal communication and presentation skills, including presenting to large groups
* Enthusiasm, motivation, and resourcefulness, with the initiative to recognise and act on problems and opportunities
* Ability to manage adversity and challenging situations
* Self-motivated and have an energetic approach
Desirable criteria
* Matrix management experience in a cross-functional team environment and / or across a large organisation
* Enthusiasm, motivation, and resourcefulness, with the initiative to recognise and act on problems and opportunities
* Ability to manage adversity and challenging situations
* Self-motivated and have an energetic approach
Experience
Essential criteria
* Experience of working in a large organisation, ideally within the NHS
* Understanding user/customer needs and requirements/journeys and improving customer experience
* Experience of developing use cases – and understanding required data flows
* Experience of using business analysis tools/techniques and creating business cases
* Relevant knowledge and experience of data governance approaches, practices, toolkits, and pitfalls in a large organisation
* Knowledge of data related government regulatory requirements and emerging trends and issues
Desirable criteria
* Knowledge of NHSBSA Risk management and Information Security Frameworks.
* Knowledge of Enterprise Data Management concepts.
* Knowledge of GDPR and its implementation in the NHS/Public Sector
* Knowledge of Government Digital Service (GDS), Government Statistical Service (GSS), Digital, Data & Technology (DDaT) and relevant public sector services and bodies
Qualifications
Essential criteria
* Degree level qualification or equivalent work experience plus specialist experience or equivalent demonstrable capability
Desirable criteria
* Postgraduate level qualification in a relevant subject area (e.g. Business Administration/Strategy/Management/Leadership) or relevant equivalent experience
* Strategy development and / or strategic planning qualification
* Working towards a DDaT Professional qualification e.g. Certified Data Management Professional (DAMA)
Further details / informal visits contact
Name: Ellen Lynch
Job title: DDaT Strategy Lead
Email address: [email protected]
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