Job summary We are a small GP Practice based in S2 and we have approximately 4000 patients. We are looking for a flexible and enthusiastic Receptionist to join our friendly team. This will be for 23 hours per week, plus sickness and holiday cover, with the flexibility to cover shifts between Monday - Friday 830-6pm when required. Main duties of the job The successful applicant should have excellent customer service skills and be flexible to cover their share of holiday and sickness when required. General Practice experience is preferred but not essential as full training will be provided to the successful candidate. The post is subject to the receipt of satisfactory references and DBS check. About us We are a small GP Practice based in S2 and we have approximately 4000 patients. You will be joining an existing Reception team consisting of four Receptionists. Date posted 13 February 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time, Job share Reference number A5499-25-0000 Job locations Norfolk Park Health Centre 227 Park Grange Road Sheffield S2 3TA Job description Job responsibilities Summary of Role To provide a high standard Reception Service to the Patients, including ensuring that enquiries are promptly, efficiently, and courteously handled. Reception Duties Be responsible for the opening and closing of the premises in the morning and evenings, including setting the alarm system, with the other members of staff. Monitor Reception and Waiting Room areas, including making patients aware of late running surgeries. Acknowledge and arrange Patient appointments. Process prescription requests Handle in-person/telephone enquiries Liaise with GPs and Practice staff regarding patient issues. Liaise with Hospitals re patient blood results/queries etc Update computer and manual records, as necessary Open, stamp and distribute the Internal Post by scanning onto SystmOne Provide cover for other Reception staff when necessary. Other duties within the scope of the role as may be agreed from time to time. Job description Job responsibilities Summary of Role To provide a high standard Reception Service to the Patients, including ensuring that enquiries are promptly, efficiently, and courteously handled. Reception Duties Be responsible for the opening and closing of the premises in the morning and evenings, including setting the alarm system, with the other members of staff. Monitor Reception and Waiting Room areas, including making patients aware of late running surgeries. Acknowledge and arrange Patient appointments. Process prescription requests Handle in-person/telephone enquiries Liaise with GPs and Practice staff regarding patient issues. Liaise with Hospitals re patient blood results/queries etc Update computer and manual records, as necessary Open, stamp and distribute the Internal Post by scanning onto SystmOne Provide cover for other Reception staff when necessary. Other duties within the scope of the role as may be agreed from time to time. Person Specification Qualifications Essential Excellent customer service and problem solving skills Desirable Previous experience in working in a GP Practice Knowledge of SystmOne - clinical system Person Specification Qualifications Essential Excellent customer service and problem solving skills Desirable Previous experience in working in a GP Practice Knowledge of SystmOne - clinical system Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Norfolk Park Medical Practice Address Norfolk Park Health Centre 227 Park Grange Road Sheffield S2 3TA Employer's website http://www.norfolkparkmedicalpractice.nhs.uk/ (Opens in a new tab)