CRM & Company Administrator | Birmingham – Water Orton | Office-Based with Occasional Work-from-Home Benefit | 45 hours per week (8am till 5pm) | £25,000 - £30,000 per year
Our client is a dynamic company dedicated to exceptional customer service and operational efficiency. They are seeking a motivated individual to join their team, grow with the business, and take on managerial responsibilities in the future.
Please note that our client requires both a CV and a cover letter for your application. The position is available immediately for the right candidate.
Are You the Right Person for the Job?
* High customer service skills and a desire to help
* Excellent attention to detail and the ability to solve problems
* Familiarity with CRM systems and a willingness to learn new tools
* Experience with credit control processes
* A drive for paperless operations and organizational efficiency
* Proficiency in Microsoft Word, Excel, and Teams
* A team player attitude who can also work independently
What Will Your Role Look Like?
1. Managing incoming calls and customer queries, directing them as necessary
2. Using the CRM system to raise tickets, manage accounts, and schedule future deliveries
3. Maintaining clean and organized records, both digitally and physically
4. Ensuring adherence to job KPIs
5. Assist...