Service Manager / Executive Assistant to the Chief Executive.
An opportunity has arisen for a highly efficient and experienced Service Manager / Executive Assistant (EA) to support & co-ordinate the office for the Chief Executive (CEO) & the Deputy Chief Executive.
The role will lead & drive forward transformational change within the function; transforming the existing service from an individual aligned executive support model to a generic multi-functional service to support the executive team. Excellent digital skills and experience of managing organisational and culture change alongside a continuous improvement mindset are essential.
You will support the CEO in achieving successful delivery through a broad list of tasks that will differ from day to day including managing regular business activities and overseeing the vital logistical functions.
You will be required to supervise the Executive support staff within Trust Administration, and the role will report to the Director of Workforce.
The role involves regular engagement with regional & national NHS offices, and so quality stakeholder management skills will be core to your every-day role. The role will also require engagement with staff and patients, requiring a high level of confidentiality, compassion, kindness, diplomacy and tact.
Please note this role is a full-time post, requires on-site working Monday to Friday and may on occasion include working outside of business hours.
Interview Date: 31st March 2025
This role requires the successful candidate to deliver to exceptionally high standards, and at great pace. Attention to detail is pivotal.
You will need to be a calm individual who can work under pressure, meeting tight deadlines and manage a varied and continually changing workload.
The postholder will lead service redesign to develop a generic Executive Assistant (EA) service removing direct Executive alignment. This will require the development and implementation of systems, processes and standard operating procedures to enable this.
Responsible for the operational and performance management of the EA service within the department. Ensures information is processed in accordance with procedures, targets are met as appropriate and is responsible for the supervision of the Executive Assistants. Line Management will remain with the Director of Workforce.
The postholder will contribute to business planning to ensure that the service is appropriately resourced and organised to deliver planned activity and demand.
It is expected that the postholder will be highly organised providing an efficient and effective EA and secretarial service to the Chief Executive (CEO), Deputy CEO and deputising in the absence of the Chairs EA transitioning over time this support to the main generic service of which you will be part of. #J-18808-Ljbffr