This position is a great opportunity for someone with 2+ years of Electro-Mechanical Engineering experience. This role will be based onsite at the client in Runcorn.
* 34k plus shift allowance 15% (6-2-2-10 Weekly Rotation)
* Bupa Cashplan
* 25 days holiday plus 8 bank holidays
Auto enrolled for the first 6 months, company employer pension contribution 6% for the first 2 years in the scheme then automatically increases to 8%. Employee contribution is a minimum of 4.5%.
Our client, who is involved in an exciting project, is looking to appoint Electro-Mechanical Engineers to ensure the highest customer satisfaction through maximum performance of machinery.
Responsibilities:
1. To install, service, and maintain company products to the highest possible standards, at customer sites as instructed by Service Control or NSM.
2. Servicing and Maintenance: Service and maintain company products at customer sites to the satisfaction of the customer and within the agreed time schedules, using approved spare parts, manuals, and instructions.
3. Health and Safety: Ensure compliance with Company Health and Safety Policy.
4. ISO: Ensure compliance with the company ISO Procedures.
5. Operations Support: To maintain continuity with customers, service requirements, and communications with Management.
6. Provide appropriate cover when the National Service Manager is not available.
7. Engineering Support: To give verbal technical advice or direct support to Team Members and the customer Operators to assist them in fulfilling their tasks.
8. Team Development: To assist the National Service Manager in the development of other team members.
9. Customer Contact: Maintain courteous and helpful contact with the customer.
10. Feedback: Maintain regular contact with Service Control to ensure optimum call response and generate high levels of customer satisfaction.
11. Documentation: Complete and submit all relevant documentation and reports as required by management or Service Control, including time sheets, expenses, and SROs.
12. Communication: Maintain good communications with Sales team, support colleagues, and other Engineers.
13. Orderliness: To keep company property secure and in good condition, including parts, tools, and other property.
14. Finance: Maintain control of all costs personally incurred.
Skills and Experience required for the Onsite Service Engineer:
* Ability to perform electro/mechanical fault diagnosis.
* Ability to repair/replace mechanical assemblies and electrical components.
* Use of Oscilloscope, hand tools, and Multimeters.
* 2 years’ experience working on Electro-Mechanical Machinery in a Production environment.
* Must be self-motivated.
* Ability to work effectively within a team.
* Ability to work under pressure.
* Decisive.
* HNC Level or Equivalent in Electrical or Mechanical Engineering.
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