Salary: up to £50,000 + excellent benefits and free parking
Description
* Education Requirements - none but degree preferred or commercial exposure
* Experience Requirements - 5 plus years
* Industry - Technology
* Qualifications - none required
* Work Hours - 35 hours
Skills:
* Excellent knowledge of Windows Servers, Active Directory, Email Platforms, Anti-Virus Systems, Networking, Networking protocols & Networking Security, VM, etc.
* Extensive knowledge in IP networks and multi-platform server environments.
* Experience with the maintenance of Exchange 2013, SQL Server, Symantec Enterprise Protection, Backup Exec.
* Understanding of ITIL.
Principal Duties, Responsibilities & Accountabilities:
* Support and monitor existing infrastructure, perform preventative maintenance work, backup, and other regular support activities.
* Plan, manage, and implement infrastructure projects and upgrades.
* Respond to 2nd/3rd line Help Desk calls and manage requests to resolution.
* Ensure the security of data and IT systems, educating staff on secure working practices.
* Liaise with external suppliers for ongoing support and maintenance.
* Minimise disruption to existing business use during work and changes.
* Assist in tracking infrastructure assets.
* Design and document infrastructure processes and maintain system documentation.
* Keep users informed and liaise with staff regarding escalated issues.
* Ensure technology is used in accordance with standards and policies.
* Establish guidelines for managing networked applications.
* Collaborate with the Global IT team on global initiatives.
* Assist in office moves and changes.
* Provision new systems and resolve issues.
* Duties may vary due to the nature of the IT environment.
Network:
* Support and monitor internal networks and ensure configuration is correct.
* Assist with maintaining and managing company firewalls.
* Manage wired and wireless networks, including problem resolution.
* Manage physical security systems under the IT team’s remit.
* Work with the infrastructure team to improve global infrastructure.
Servers:
* Check logs and servers for proper patching and issue resolution.
* Test and roll out software updates, focusing on security.
* Ensure adequate backups of data are maintained and tested.
Core Technical Experience:
* All-round IT infrastructure specialist with at least 3 years of hands-on experience.
* Excellent IP network skills including managing switches, wireless networks, routing protocols, and VoIP.
* Experience with SQL Server or SharePoint, server setup, and Active Directory.
* Experience with email systems and understanding of mail domains.
* Hands-on experience with LAN, WAN, and VPN technologies.
* Experience managing core IT applications including email and anti-virus systems.
* Experience in managing enterprise-level email systems.
* Previous experience in IT project environments.
* Experience with IT integration projects.
* Good knowledge of IT security and experience with firewalls.
* Strong experience in virtualised environments (VMware).
* Knowledge of SAN technologies.
* Implementation and management of web technologies.
* Working knowledge of firewall and security technologies.
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