Job Description
Conference & Banqueting Supervisor
The Mount Hotel Country Manor & Golf Wolverhampton
Full-Time | Competitive Salary + Benefits
Are you passionate about delivering exceptional service and leading a team to create outstanding events? The Mount Hotel Country Manor & Golf, a prestigious 4-star hotel in Wolverhampton, is looking for a Conference & Banqueting Supervisor to uphold our high standards and elevate guest experiences.
About the Role
As a C&B Supervisor, you will play a crucial role in ensuring seamless execution of conferences, weddings, corporate events, and banquets. You will lead a team, oversee service operations, and work closely with the management team to exceed guest expectations.
Key Responsibilities:
* Lead and supervise small teams during events, ensuring smooth service and high guest satisfaction.
* Maintain and enforce high service standards in line with our 4-star reputation.
* Coordinate event setups and ensure venues are presented to the highest standard.
* Support the Conference & Banqueting Manager in staff training, development, and daily operations.
* Communicate effectively with kitchen, bar, and front-of-house teams to deliver seamless events.
* Assist in problem-solving on the floor, responding swiftly to guest needs.
* Ensure compliance with health & safety and food hygiene regulations.
What Were Looking For:
* Previous experience in a similar supervisory role within a hotel or events setting.
* A strong leader with excellent communication and organizational skills.
* Ability to work in a fast-paced environment while maintaining attention to detail.
* A passion for delivering memorable guest experiences.
* Flexibility to work evenings, weekends, and event schedules as required.
What We Offer:
* Competitive salary and opportunities for career progression within our luxury hotel.
* Supportive, friendly team environment in a prestigious, award-winning venue.
* In house discounts and Gym Membership
If you have the drive and dedication to enhance our conference and banqueting service,
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