Job summary Thank you for your interest in our organisations and this role. Were currently looking for a number of experienced Peer Support Workers to join our teams. Were looking for someone whos driven to make a real difference within the local community through the delivery of services, with our charitable purpose at the centre of everything. These roles are part of our Community Transformation work in the Tees Valley and will be part of an exciting new collaborative service in partnership with TEWV NHS Trust who will have peer workers in their Community Mental Health Teams. Community Transformation is part of the NHS Long Term Plan and represents a shift in the way we deliver care. It considers the whole person, beyond their diagnosis, and what the whole system has to offer, including primary care, local authority, voluntary care sector, alongside families and friends. We are working together to ensure we collectively deliver trauma-informed, person-centred care to meet an individuals wide-ranging needs. Main duties of the job Provide 1-1 peer support to people accessing the service Hold and manage a caseload efficiently Set up and facilitate peer support groups Support service developments in the teams you work in Work as part of a wider mental health recovery based system to support involvement and participation of people with lived experience Keep up to date records using online systems in line with policies and procedures Manage your own diary (using Microsoft Outlook) About us Teesside Mind has been working in local communities to improve mental health and wellbeing for over 25 years. The environment in which we operate has changed hugely over this time, and the importance of good mental health has never been as widely understood. One of our proudest achievements in the last 3 years has been collaborating with Primary Care colleagues on the development of Social Prescribing on Teesside. In addition our recent merger with Redcar and Cleveland Mind has enabled us to offer more services to more people across Teesside. Our communities are facing real challenges because of the legacy of Covid on peoples health and wellbeing, and pressure on resources. Some people are still less well served than others. Young people and people affected by poverty find it most difficult to get help. Our work wont stop until this has changed. There is much more we need to do. Can you help us? Ours is a vibrant organisation to work for and our staff are our most important asset. We are compassionate, trust worthy and determined. We use evidence-based interventions, backed up by policies, training and clinical support to help people lead full and happy lives. Job description Job responsibilities You will work with individuals who have accessed a mental health recovery-based service within Teesside Mind, Darlington Mind or similar, and you will be an integrated and valued member of the wider team. Drawing on your own experience of mental health problems, you will walk alongside others on their journey and will inspire hope and belief that recovery is possible. You will listen non-judgementally to create safe spaces where people feel heard and approach the peer relationship with compassion and curiosity. You will recognise and value each persons strengths, diversity and expertise in themselves. You will be aware of the impacts of trauma and committed to the importance of working in ways which are sensitive to the needs of trauma survivors. Important parts of this role also include working within the team to help peoples voices be heard and to promote recovery values. You will be supported to challenge both individual and structural instances of stigma and discrimination related to mentalhealth problems and other forms of exclusion. At the start of the role, you will attend peer support training alongside other new team members from Mind and TEWV. This training is delivered by people with their own lived experience and experience working in peer roles. Job description Job responsibilities You will work with individuals who have accessed a mental health recovery-based service within Teesside Mind, Darlington Mind or similar, and you will be an integrated and valued member of the wider team. Drawing on your own experience of mental health problems, you will walk alongside others on their journey and will inspire hope and belief that recovery is possible. You will listen non-judgementally to create safe spaces where people feel heard and approach the peer relationship with compassion and curiosity. You will recognise and value each persons strengths, diversity and expertise in themselves. You will be aware of the impacts of trauma and committed to the importance of working in ways which are sensitive to the needs of trauma survivors. Important parts of this role also include working within the team to help peoples voices be heard and to promote recovery values. You will be supported to challenge both individual and structural instances of stigma and discrimination related to mentalhealth problems and other forms of exclusion. At the start of the role, you will attend peer support training alongside other new team members from Mind and TEWV. This training is delivered by people with their own lived experience and experience working in peer roles. Person Specification Personal Qualities Essential Be passionate and enthusiastic about empowering others to thrive and recover Be able to inspire, motivate and instil hope in others Caring, compassionate and person-centred approach Commitment to Minds values and objectives Able to travel to a range of locations within each borough by own or by public transport Skills and Competencies Essential Able to build trust and rapport both face to face and via telephone Excellent communication and active listening skills Able to share elements of own personal recovery journey in a way which is appropriate to the role and peer relationship Reflect on own practice and continuously develop own skills Reflect on own needs to maintain wellbeing at work Using IT, online and data management systems on an everyday basis Manage own time effectively Knowledge and Qualifications Essential Hold NVQ Level 3 or equivalent qualification, or have ability to work with information at this level and equivalent experience of providing peer support Knowledge of mental health problems and mental health services Knowledge of the Voluntary Sector and how it works with other Statutory and Non-statutory Services Safeguarding and safety planning practices Desirable Knowledge of CHIME model of care Experience Essential Personal experience of mental health problems and using mental health services Recent experience of using own lived experience to support others, for example in a paid, volunteer or informal peer support role Working as part of a team Desirable Working in a community setting Person Specification Personal Qualities Essential Be passionate and enthusiastic about empowering others to thrive and recover Be able to inspire, motivate and instil hope in others Caring, compassionate and person-centred approach Commitment to Minds values and objectives Able to travel to a range of locations within each borough by own or by public transport Skills and Competencies Essential Able to build trust and rapport both face to face and via telephone Excellent communication and active listening skills Able to share elements of own personal recovery journey in a way which is appropriate to the role and peer relationship Reflect on own practice and continuously develop own skills Reflect on own needs to maintain wellbeing at work Using IT, online and data management systems on an everyday basis Manage own time effectively Knowledge and Qualifications Essential Hold NVQ Level 3 or equivalent qualification, or have ability to work with information at this level and equivalent experience of providing peer support Knowledge of mental health problems and mental health services Knowledge of the Voluntary Sector and how it works with other Statutory and Non-statutory Services Safeguarding and safety planning practices Desirable Knowledge of CHIME model of care Experience Essential Personal experience of mental health problems and using mental health services Recent experience of using own lived experience to support others, for example in a paid, volunteer or informal peer support role Working as part of a team Desirable Working in a community setting Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Teesside Mind Ltd Address The Mind Centre 92-94 Lothian Road Middlesbrough TS4 2QX Employer's website