Overview
Lookers VW Newcastle
Contract: Permanent, full-time
Salary: £25,000
Working Hours: 42 hours a week, negotiable
At VW Newcastle we have a fantastic opportunity for a warm, empathetic, and enthusiastic individual to join our team as a full-time Receptionist / Showroom Host. As a Showroom host you will be our customers first point of contact and are crucial in providing Lookers a world-class experience.
Here at VW Newcastle, you will be reporting to the accomplished Aftersales Manager. Along with the extensive knowledge and support from the Aftersales Manager, you can look forward to on-going training opportunities that provide you with the right career path and career progression within the Automotive industry.
Our reception team are passionate about delivering first class customer experiences and let their warm, friendly personality shines through during each customer interaction. If you enjoy going above and beyond for customers, then this is the right place for you!
Responsibilities
1. Being the first point of contact for our customers
2. Ensuring the dealership is kept tidy and presentable at all times along with making sure customers are taken care of
3. Contributing to a happy, positive working and team environment
4. Assisting with general administrative duties in the dealership with accuracy and attention to detail
5. Customer facing role with requirements to work over the phone and via email too
6. Always maintain highest levels of professionalism
Qualifications
You will be someone who has pride in high standards to keep our showroom tidy and always welcoming. Excellent communication skills will be your strength and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people. You will be warm, empathetic, and friendly and have an approachable and professional manner.
Having experience working in a similar role with the ability to deal with a variety of responsibilities along with strong organisation skills and an eye for detail is also important.
If your skills and experience match what we are looking for, please