Job Overview
We are seeking a motivated and detail-oriented Sales Support Representative to join our dynamic team. In this role, you will provide essential support to our sales team, ensuring that all customer inquiries are handled efficiently and effectively. You will play a crucial part in maintaining strong relationships with clients and assisting in the overall sales process. Car drivers preferred.
Responsibilities
1. Respond promptly to customer inquiries via phone, email, and chat, providing accurate information about products and services.
2. Assist the sales team in preparing quotes, proposals, and presentations for potential clients.
3. Maintain up-to-date records of customer interactions and transactions in our CRM system.
4. Collaborate with other departments to ensure timely delivery of products and services to customers.
5. Process orders and handle any issues related to order fulfilment or customer satisfaction.
6. Support the sales team with administrative tasks such as scheduling meetings and managing calendars.
7. Conduct market research to identify potential leads and gather competitive intelligence.
Skills
1. Excellent verbal and written communication skills, with a strong attention to detail.
2. Proficient in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).
3. Strong organisational skills with the ability to manage multiple tasks simultaneously.
4. Ability to work collaboratively within a team environment while also being self-motivated.
5. Previous experience in a sales support or customer service role is advantageous but not essential.
6. A positive attitude and willingness to learn about our products and industry trends.
7. SAP experience a bonus but training will be given.
Job Type: Part-time
Pay: From £15,000.00 per year
Expected hours: 22.35 per week
Education:
1. GCSE or equivalent (preferred)
Experience:
1. Customer service: 4 years (preferred)
Licence/Certification:
1. Driving Licence (required)
Work Location: In person
Reference ID: SALES SUPPORT
#J-18808-Ljbffr