We are seeking an enthusiastic and professional part-time receptionist with exceptional communication skills, someone who can create a warm and welcoming environment for our clients at Coleraine Veterinary Practice.
Your career
As a Veterinary Receptionist, you will be the first point of contact for our clients and their pets. Your role will involve delivering outstanding customer service, managing appointments, and ensuring the smooth operation of our front desk. You will work closely with our veterinary team to provide an exceptional experience for our clients and their pets.
What We're Looking For
The ideal candidate will be client-focused, with a passion for providing outstanding customer service. You will need to be a team player who can thrive in a busy and dynamic environment, always staying calm and professional under pressure.
In addition, we are looking for someone who is highly organised and adaptable. The ability to multi-task effectively is essential, as you will be managing multiple responsibilities throughout the day. While experience in a fast-paced setting is important, previous veterinary experience would be highly beneficial.
Work With Excellent Facilities
At Knockanboy and Coleraine Vet Practices, we provide exceptional care for pets and their families. Our experienced team is passionate about delivering high-quality veterinary services in a friendly and supportive environment.
Working Hours
This full-time position comprises of 25 hours per week. Working hours are flexible between Monday to Friday 8:30am-6:30pm. Additionally, you'll be part of a Saturday morning rota, working approximately 1 in 4 Saturdays from 8:30am to 1:30pm.
Our Ideal Candidate
The ideal candidate will excel in a team environment and be client focused. You should be adept at multitasking and have prior experience in a fast-paced setting, preferably within a veterinary context. Experience in managing sensitive and confidential information, meeting tight deadlines, and using IT systems is essential.
Because Our Employees Matter
We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive salary, you will benefit from (please note some benefits will be subject to pro-rata allowance):
1. 6.6 Weeks annual leave
2. Additional annual leave for your birthday which will be added to your holiday allowance
3. Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
4. Cycle to work scheme
5. Initiatives focused on employee wellbeing
6. Non-accidental injury support
7. Learning and development opportunities via the IVC Evidensia Academy
8. Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
9. Pension scheme
10. Discounted staff pet care
Coleraine Veterinary Practice
12 Ballyrashane Road, Coleraine, Londonderry, BT52 2NL, United Kingdom
#J-18808-Ljbffr