Job description Job Title: Centre Administrator Salary: £25,000 per annum Location: Luton Purpose: Serve as the first point of contact for participants and visitors, managing site administration and ensuring smooth day-to-day operations of the CFO Hub. Maintain security, facilitate bookings, and support participants and colleagues in a welcoming and well-organized environment. Key Responsibilities: · Act as front-of-house, greeting participants and visitors while ensuring security protocols. · Manage participant and guest bookings, referrals, and Hub communications. · Oversee petty cash reimbursements and compliance processes. · Collect and analyse participant feedback to improve services. · Monitor CCTV and restricted area access. · Order and maintain supplies, including course materials and consumables. · Ensure Hub compliance with health & safety, safeguarding, and operational guidelines. Requirements: Essential: · Minimum of 5 GCSEs or equivalent. · Experience in a customer-facing role. · Strong administrative and IT skills, including Microsoft Office. · Excellent interpersonal and communication abilities. · Ability to multitask, work independently, and manage priorities. · Commitment to safeguarding, equality, and social inclusion. · Basic DBS check required. Desirable: · Previous administrative experience. · Understanding of restorative justice and rehabilitative approaches. This role requires a proactive, organized, and customer-focused individual who can maintain a welcoming and efficient Hub environment.