HR & OPERATIONS ASSISTANT
Salary: £30,000 per annum
Excellent benefits: Enhanced holiday & sick pay, free on-site parking, healthcare cash back scheme, free on-site gym, Employee Assistance Program. Hours: 37.5 hours per week.
Overview:
Are you seeking your next opportunity? Would you like to join a professional, caring and fun team that specializes in supporting and protecting people living with complex epilepsy and healthcare needs? Here, at The Meath, we are proud to offer a world of possibilities for the people that we support as well as opportunity, learning, and progression to our teams. The Meath’s beautiful manor house, together with our high-needs facility, Bradbury House, and the Meath Skills and Enterprise Centre, are all set in landscaped grounds. A few minutes’ walk from the centre of Godalming and a stone’s throw from Godalming railway station. We are in a superb location, affording easy access to local amenities, whilst also offering peace and tranquillity.
Job Purpose:
Joining the HR team, you will support our residential care teams, skills centre, café, domestic team, and all back of house departments in their recruitment requirements, training, employee relations, and the onboarding of all new team members. We are a team of four, based in our Skills Centre, and it is a fast-paced department where clear, positive & friendly communication along with a can-do attitude is key to the success of this role. You will work directly with the HR team, and also support our Residential Services. With the nature of the role, this role will be based on-site with occasional evening and weekend flexibility required.
Key Responsibilities:
1. HUMAN RESOURCES
• Provide clear policy guidance to Managers, signposting to the correct policy and escalating to the HR Team Leader/Head of HR where required.
• Support in ensuring the necessary Fit notes, self-certificates, return to work forms, and documents relating to any other absence or employment-related issues are completed and loaded on to HR systems in a timely manner.
• Coordinate mandatory employee training and maintain up-to-date training database, including liaison with all departments to ensure all training is completed within the required timescales, both classroom and e-learning.
• Support the HR Team Leader in the preparation and checking of the monthly payroll summary.
• Attend and support in our regular HR Open Days/Open Evenings and internal & external Career Events.
• Gain a clear and comprehensive understanding of our workforce scheduling system, supporting all Managers with day-to-day operational queries.
2. RECRUITMENT
- Screen all job adverts (i.e. Indeed, CV Library, via Recruitment Agency) for suitable applicants and invite for an initial phone interview.
- Conduct professional and consistent phone interviews.
- Communicate clear phone interview notes and overview on candidates to be put forward to Managers for a face-to-face interview.
- Provide constructive feedback to declined candidates when requested.
- Refresh all adverts.
- Book meeting rooms for interviews, meet and greet candidates, and capture their documents.
- Ensure that all relevant paperwork, including interview questions completed, are collated and scanned.
- Responsible for sending all onboarding documents, including offer letter, Contract of Employment, etc., liaising with the Manager to confirm a start date.
- Update the Meath’s Career page with all current job roles available.
- Input all new starter information on our HR system.
3. OPERATIONS
- Minute taking for residential management/staff management meetings.
- Track the appraisal and supervision process.
- Ensure that our residential services have the correct documentation in place for the document checklist and quarterly auditing.
Experience Essential:
- Excellent customer service / interpersonal skills
- Knowledge and experience of using Microsoft programmes and Outlook calendars.
- Excellent attention to detail and organization skills.
- Ability to build strong working relationships with stakeholders at all levels.
- Excellent organizational skills
- Discretion – confidential working environment
- Enthusiasm to promote and celebrate the Meath
- Comfortable with working under pressure to achieve deadlines
Experience Desirable:
- CIPD qualification
- Experience in Health & Social care sector
- Previous recruitment experience
Inclusivity & Diversity:
We recognize that all our colleagues are uniquely different and bring their own originality, creativity, and identity to work. We encourage people from all backgrounds to be part of our charity in supporting our inspirational residents.
Our Values:
We are COLLABORATIVE – We are trusting, We achieve more together, We communicate.
We CARE – We are person-centred, We are respectful, We are skilled & knowledgeable.
We are PROUD – We work as a team, We take pride in the people that we support, We take pride in our community.
We are INCLUSIVE – Everyone is important, Everyone has a voice, Everyone is welcome.
We EMPOWER – We are creative, We are positive, We support individual development & achievement.
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