Goldmills Group is seeking an experienced Restaurant Operations Lead to oversee the daily operations of our fine dining restaurant in Billericay, Essex.
The ideal candidate will have a proven track record as an Assistant Manager for at least 1 year in a restaurant environment and possess excellent leadership skills.
Key Responsibilities:
* Directing restaurant operations in the absence of the General Manager
* Ensuring compliance with company standards and procedures
* Supervising and training staff to ensure seamless service delivery
* Managing product preparation, inventory, and deliveries
* Handling customer relations and resolving issues promptly
* Overseeing restaurant maintenance and repair to maintain a high standard of quality
* Coordinating recruitment and retention of team members to meet business needs
* Fostering a positive work environment and promoting teamwork among staff
* Ensuring exceptional guest experiences through effective communication and follow-up
Requirements and Skills:
* Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry
* Familiarity with restaurant management software and systems
* Excellent math and reporting skills to manage inventory and finances
* Customer service attitude and ability to handle complaints professionally
* Strong communication and team management skills to lead by example
* Availability to work within standard opening hours
* High school diploma; additional certification in hospitality is a plus
Compensation Package: £37,500 per annum, with opportunities for career growth and development within the Goldmills Group.