Job Title: Associate Client Executive - Inspection Direct Clients
Location: Guildford, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: a96134308365
Posted: 09.02.2025
Expiry Date: 26.03.2025
Job Description
Role Description:
It is an exciting time to be a part of Allianz Engineering Inspection Services. We are growing our Direct Inspection Team to sell our Inspection and Specialist Engineering Services directly to customers. We're currently recruiting for an Associate Client Executive based out of our Guildford Office.
As an Associate Client Executive, you will be looking after a portfolio of Allianz Inspection direct clients alongside our Client Executives. You will be servicing client accounts, with quoting and selling of new business, renewal retention and negotiation, control of lapses and credit control queries ensuring you’re working within defined parameters in a consistent and profitable manner.
About You:
* Excellent written and verbal communication skills
* Strong IT skills with experience using Microsoft Office (Outlook, Excel, Word etc.)
* Ability to embrace new upcoming technology
* Attention to detail and accuracy
* A high level of motivation and commitment
* A willingness to learn and develop
* Passionate about doing a good job, the ability to work to daily targets and demonstrate that you are a team player
* Excellent organisational skills to independently prioritise a variety of work within your portfolio whilst working on multiple assignments
* Experience/ an understanding of the Inspection market
Key Accountabilities:
* Manage your own panel of Allianz Inspection direct clients, always providing excellent customer service
* Communicate directly, both via email and phone with clients, within agreed service standards
* Review and negotiate new business enquiries received by clients
* Actively engage in prospecting activities to secure new business growth
* Review and own existing business and mid-term adjustments
* Calculate, negotiate and invite renewal terms in line with external and internal deadlines. Anticipate likely objections and build effective responses
* Assisting with the preparation of bids and tenders for new business and renewals
* Attending client meetings both face-to-face and virtually
* Reviewing plant information between client and Allianz schedules, making amendments as appropriate.
* Handling internal and external queries, dealing with them in an efficient, practical and professional manner, both verbally and in writing
* Work effectively alone as well as with as part of a close-knit team
* Working closely with Credit Management to ensure invoicing and premium collection in line with agreement with customers.
* Support wider teams by being proactive, enthusiastic and by challenging yourself to go out of your comfort zone.
* Provide suggestions to continuously improve the business in an ever-changing environment
What We Will Offer You:
Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:
* Flexible buy/sell holiday options
* Annual performance related bonus
* Contributory pension scheme
* A discount up to 50% on a range of insurance products including car, home and pet
Our Ways of Working:
Do you need some flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen.
Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements.
Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.
Diversity & Inclusion:
At Allianz, we prioritize diversity and inclusion, demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.
We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.
We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.
Accessible Application for All:
As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.
Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.
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