Salary: Up to £45,000.00 (depending on experience) Working hours: 35 hours per week Duration: Permanent Location: South Ockendon About the role Lloyd & Whyte, who are proudly part of Benefact Group, are looking for a Sales Team Leader to join our Equestrian Sales Team in their South Ockendon office. The role holder will be responsible for supporting and managing a team of Equine new business staff, including monitoring performance, provide feedback for development and training, and conduct performance reviews Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation. Key responsibilities Conducting department meetings and keep regular communication with other departments Proactively use the Call Recording System for training and development To proactively and reactively generate and follow up leads from all possible company sources Produce regularly relevant statistics as requested by the Directors Ensure that all quotations and any subsequent business is within any authority binded to us by any insurance company (ies) To utilize outward bound phone contact with clients in as many cases as possible to assist in the conversion of sales Ensure that full and accurate information is maintained on all enquiries and quotations and that reasons for success and failure to secure business is regularly evaluated To be competent and prove to be able to sell all of the company’s scheme products Underwriting new business within our delegated authority Referring to Insurers where required – outside our delegated authority Develop effective and productive behaviour with our capacity providers Handling complaints and providing evidence/timeline of events to compliance Training and development of the team – to achieve levels of authority and evidencing this Assisting with competitor ring rounds at least twice a year. Assist in the setting Department KPIS/targets and expectations as well as individual targets/expectations Carrying out appraisals twice a year for each team member with the Department Manager Awareness of the market – what competitors are doing/where we sit within the market Prepare monthly reports – Figures for Managers meetings (attend in absence of Manager) and for board reports quarterly Knowledge, skills and experience A strong people leader with effective people management skills, with the ability to set and monitor clear objectives and KPIs Excellent communication, presentation and negotiation skills A real team player, willing and able to support colleagues and achieve greater collective wisdom in the team Proven ability to build productive relationships internally and externally Knowledge of the Equine sectors/markets Strong Technical ability to be able to deal with UW referrals Practical experience of the ability to quickly implement new initiatives Ensuring all work is efficiently and appropriately distributed and prioritised to meet business expectations Comfortable with selling and excellent relationships with clients Proven track record of managing both internal and external stakeholders at all levels Ability to contribute to senior leadership discussion on strategy development and execution Planning and project management skills. Ability to work swiftly and manage a variety of projects simultaneously Able to adjust priorities according to business needs What we offer 28 days annual leave plus bank holidays Your birthday off Group Personal Pension Bonus scheme A holiday buy scheme An array of health and wellbeing benefits, company cash plan, income protection and life assurance Enhanced sick pay and parental leave Support and funding toward study and professional qualifications Paid time off for volunteering Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes. The Lloyd & Whyte Group is split into five different client divisions which include multiple companies and brands. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK’s 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.