Department: Security Casual Support Team
Location: Silverstone
Compensation: £12.24 - £19.64 / hour
Description: From high-speed races to unforgettable concerts, be part of the action! We're hiring Security Personnel & Safety Stewards for an exciting season of events. Whether you're SIA licensed or looking to start your career in event security, we have opportunities for you.
Pay Rates:
* Security Steward – £12.24
* SIA Security – £13.67
* Supervisor – £15.11
* Manager – £19.64
Enjoy flexible hours and a fantastic work environment, plus great team benefits, including guest passes, subsidised refreshments, and discounts at retail outlets. Our Recruitment Evenings are starting in February!
About The Role
Job Purpose: Control entry/exit and movement of people at events held at SCL. Monitor customers, members of the public, contractors, visitors, clients, and associates and deal with related enquiries and issues. Support the work of the security team and deal with incidents and emergencies at events.
Performance Responsibilities:
* Conduct duties in a manner which represents the core values of the business
* Maintain a high commitment to customer service
* Maintain good communication with the Security Team regarding potential work opportunities
* Ensure attendance once accepted to work at an event unless communicated sufficiently in advance.
Team Responsibilities:
* Work within a wider team providing a high level of service in all security-related matters.
Key Relationships:
* Maintain good relationships with work colleagues, members of the public, contractors, visitors, clients, and associates.
Key Responsibilities:
* Provide excellent customer service to persons on premises owned or controlled by SCL.
* Monitor for breaches of conditions of entry and unacceptable behaviour and provide an appropriate response, or alert a supervisor.
* Report any incidents affecting customer safety at SCL and provide verbal and written reports when required.
* Comply with all aspects of Health & Safety relevant to the role.
* Familiarize with necessary actions concerning fire and fire drills.
* Understand the location of first aid facilities.
* Follow accident reporting procedures.
* Work in accordance with instructions from your line manager.
* Use and maintain personal protective equipment and safety devices.
Skills, Knowledge and Expertise
Essential:
* Ability to work on own initiative and as part of a team.
* Calm and efficient under pressure.
* Polite and courteous manner.
* Adaptable to different situations.
* Flexible to work in different locations and roles within SCL.
* Smart appearance and good communication skills.
* Ability to manage conflict and challenge non-compliance with safety rules.
* Ability to remain stationary for prolonged periods.
* Willingness to undertake relevant training.
* Ability to read a number plate at 20 meters (DVLA standard).
* Basic numeracy and literacy skills.
* This role involves walking, standing, bending and climbing stairs, and may involve lifting and carrying heavy items.
Desirable:
* Experience in lifting and carrying heavy items.
* Previous experience in the event management industry.
* Relevant qualifications (e.g., NVQ Level II in Spectator Safety / Providing Security Services; SIA Door Supervisor).
Benefits:
Imagine yourself at the heart of the action at one of the world's most iconic motorsport venues. Here's why you should consider joining our team at Silverstone:
* Experience the Thrill: From high-speed races to electrifying concerts, you'll be right there experiencing the excitement first-hand.
* Kickstart Your Security Career: Opportunities for career advancement with training and support.
* Earn Competitive Pay: Competitive pay rates reflecting the important role of our security team.
* Enjoy Flexible Hours: Create a work schedule that suits your lifestyle.
* Get Awesome Perks: Guest passes, subsidised refreshments, and discounts at retail outlets.
* Be Part of a Team: Work alongside dedicated professionals, building strong relationships.
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