6 months Fixed term Contract
Here at Forterra, we are now seeking an enthusiastic individual to join our Whittlesey Planning team in the position of Planning Co-Ordinator.
Meeting all customers’/haulier requirements in the most cost-effective manner whilst achieving a high level of customer service, you’ll provide a quality service for all enquiries, prices, invoicing, payments, rebates, and other associated administration, and be multi-skilled for tasks within the Planning Department.
Your duties would include but are not limited to the following:
* Answer incoming calls to the office quickly, politely, and professionally.
* Be fully responsible for calculating costings and processing payments accurately.
* Process and manage orders efficiently and accurately.
* Work alongside the planning team clearing loads.
* Proactive calls to hauliers to subcontract work.
* Review, cleanse, and input data accurately.
* Uphold customer charter and agreed KPIs.
* Excellent diplomatic communication and negotiation skills at all levels.
* High level of initiative and proactive skills required.
About You:
We’d like you to have good IT skills with knowledge of Microsoft Excel, Word, and Outlook, along with good numeracy and literacy skills. With accuracy and attention to detail, you’ll be able to prioritise, make decisions, and problem-solve. A good communicator and team player at all levels, you’ll be flexible, positive, proactive, and committed in your approach to meet work demands. With an understanding of transport legislation and the Working Time Directive, you’ll have excellent geographical knowledge.
About Us:
We are a leading manufacturer of a diverse and trusted range of concrete and clay building products used extensively within the construction sector, with instantly recognizable brands such as Thermalite blocks, London Brick, Ecostock, Cradley, Formpave, Jetfloor, and Bison Precast.
Our product range comprises clay bricks, Thermalite blocks, aggregate blocks, Red Bank chimney, roofing and flue systems, precast concrete, and flooring products, and Formpave permeable paving.
Forterra represents exactly what we do and have always done. Our purpose is to manufacture products that are essential to the nation’s construction sector, helping our customers build with ease and confidence. Moreover, we continue to lead our industry in terms of standards and safety.
What We Can Offer You:
* Competitive Salary and Benefits package.
* Life Assurance and Company Pension Scheme up to 10% employer contribution.
* Generous holiday allowance.
* Gym benefit and Cycle to Work Scheme.
* Access to Employee Assistance Programme for self and family members.
* Sharesave Scheme eligibility.
* Personal development and opportunities for progression.
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